Front of House

SUMMARY:
A gorgeous, intimate luxury lodge in the Northern Cape is seeking a capable and personable FRONT OF HOUSE to join their team.

POSITION INFO:
This is a varied, guest-facing role suited to someone who enjoys being hands-on across the full lodge experience, from guest relations to daily operational checks. Restaurant and wine service form part of the role, alongside broader front-of-house responsibilities. Core Criteria: Proven front-of-house experience within a lodge or similar hospitality setting (essential) Experience with restaurant and wine service (essential) WSET certification (advantageous) Comfortable managing room checks, stock takes and check-in\/check-out procedures Strong guest relations skills with the ability to engage warmly with discerning clientele Experience assisting with bush events Reliable, well-presented and comfortable working in a small-team, remote lodge setting Flexible and willing to work hospitality hours, including early mornings, evenings and weekends Core Responsibilities: Conduct thorough room checks and maintain high housekeeping standards Carry out regular stock takes across front-of-house areas Manage guest check-in and check-out procedures efficiently Build genuine rapport with guests, ensuring a memorable and personalised stay Assist in planning and hosting bush events and bush breakfasts Provide attentive restaurant and wine service as part of the daily operation Support the wider team across all front-of-house functions as needed On Offer: Salary: +-R12,000 per month, negotiable depending on experience Live-in position, with accommodation and meals on duty included