Fund Operations Associate

 

Recruiter:

Conova Recruitment

Job Ref:

CPT000035/MH

Date posted:

Wednesday, March 3, 2021

Location:

Capetown, South Africa


SUMMARY:
Fund Operations Associate

POSITION INFO:

Our client is growing their Fund Operations Team. This team supports their business by facilitating flows into the fund, overseeing processes and managing the relationship with transfer agents.

Key Responsibilities

Vendor Oversight
•Oversight of service delivery of 3rd party service providers; ensuring adherence to SLA.
•Attend and contribute to scheduled 3rd party vendor service review meetings (Ad-Hoc, Monthly)
•Review KPI/KRI’s from 3rd party vendors
•Establish relationships with transfer agents and trading platforms

Team Functions
•Identify key risks and ensure effective controls are in place (both at vendor and internally)
•Perform ‘hands-on’ role in performing tasks, and ensuring all tasks are completed within deadlines as per procedures.
•Escalate, Manage & Resolve operational issues; breaches, client issues, internal escalations
•Participate in project work as and when required

Other Responsibilities
•Contribute to cross-departmental projects/initiatives as required, providing subject matter expertise and support
•Support Manager
•Support Management as necessary with broader team initiatives
•Use initiative to continually develop systems and procedures on the team to reduce risk, improve efficiency and accommodate change to products, client demands, or in response to industry change
•Liaison with various internal teams as necessary to execute deliverables / respond to queries

Candidate Requirements

Technical Knowledge and Experience:
•Degree qualified
•3 – 5 years’ experience with a Transfer Agency operational/ oversight background.

System Skills:
•MS Excel
•MS Word
•MS Outlook

Personal Attributes:
•Effective prioritization / able to multi-task; work to tight deadlines and able to cope under pressure
•Attention to detail and high level of accuracy
•Work effectively both within a team and as individual contributor.
•Good interpersonal and communication skills
•Logical thinking / problem solving ability
•Flexibility

Risk and Compliance Responsibilities

•Adhering to the Code of Ethics and related policies, including personal account dealing, gifts, market abuse, etc.
•Ensuring Compliance training, declarations and relevant forms are completed on a timely basis
•Ensuring that firm and client data and property, including IT data, are properly protected
•Reporting any possible and actual breaches, errors, complaints or conduct issues.
•Reporting any suspicion that a client, investor, or employee may be involved in money laundering, fraud or other crime such as market abuse

 


 

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