GAME LODGE: ASSISTANT LODGE MANAGER

Your roles and responsibilities are as follows: Meet and Greet all Guests .Cover all daily and weekly requirements of the Lodge Manager when on leave. Host agents, media and groups. Ensure guest delights happen daily. Host evenings as required by business levels. Weekly planning – training, guest requirement and staffing levels. Housekeeping-Room checks. Kitchen. Ensure that minimum standards as per BOPs are adhered to in all departments/. Weekly visits to Rock Lodge. Departmental and finance meetings. Positive Health. Staff Welfare. Training. Stock take. Complete performance reviews for those staff reporting to you. Ensure the departments you are responsible for have their performance reviews completed on time. Attend Health and Safety meeting each month and ensure your departments have made any necessary adjustments. Ensure any overruns in time sheets in your departments are remedied with under-time Budget lines: Promote team work between departments.

Qualifications

• Matric
• Diploma in Hospitality Management

Skills

At least 3 years relevant experience in a 5 star operation, Managerial training accredited. Valid unendorsed SA driver’s license essential. Communication skills - with guests and fellow staff members. Lateral thinking ability. Initiative in problem solving and taking action. Professional, courteous, hospitable to guests, Must be able to cope under pressure to meet guests needs, Leadership, Honest, have good integrity, proactive and driven person who has career ambitions, Good interpersonal skills, Passion for guest delight.