Gate Concierge CPT

Recruiter:

HR Genie

Job Ref:

Gate Concierge

Date posted:

Friday, October 17, 2025

Location:

Hout Bay, South Africa

Salary:

DOE

SUMMARY:
Manage guest arrivals and departures Ensure security protocols are followed Handle guest inquiries

POSITION INFO:

Job Title: Gate Concierge CPT

Location:

City of Cape Town, Cape Town, Hout Bay

Job Type:

Permanent, expected to work Full-Time hours

Primary Industry:

Travel, Leisure, Tourism, and Hospitality

Secondary Industry:

Travel, Leisure, Tourism, and Hospitality

Job Duties:

Greet and welcome guests as they arrive at the gate
Assist guests with luggage and belongings
Provide information about the property and local area
Manage guest arrivals and departures
Ensure security protocols are followed
Handle guest inquiries and resolve any issues
Maintain a clean and tidy entrance area

Required Qualifications:

Excellent communication and customer service skills
Ability to work in a fast-paced environment
Attention to detail
Ability to work independently and as part of a team

Education:

High school diploma or equivalent

Experience:

Previous experience in a customer-facing role preferred

Knowledge and Skills:

Knowledge of hospitality industry practises
Basic computer skills
Fluency in English (additional languages a plus)

Preferred Qualifications:

Certification in hospitality or tourism management
Experience with guest services software

Working Conditions:

Indoor and outdoor work environment
Shift work including evenings, weekends, and holidays
Standing and walking for extended periods
Exposure to varying weather conditions

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