SUMMARY:
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POSITION INFO:
An exciting opportunity exists for an experienced and dynamic General Manager to lead the operations of a prominent Golf and Lifestyle Club located in Johannesburg, Gauteng. This is a unique opportunity for a results-driven professional who is passionate about the game of golf, hospitality, community engagement, and operational excellence.
Position Overview:
The General Manager will be responsible for overseeing all operational, strategic, and administrative functions of the club. This includes financial oversight, golf course and facility management, member and guest relations, staff development, marketing, and driving community-based initiatives. The successful candidate will lead the Club as a premier sporting and social destination in the region.
Key Responsibilities:
Operational & Strategic Leadership
- Oversee the day-to-day running of the Club including the golf course, clubhouse, events, and all supporting amenities.
- Lead the development and execution of long-term strategic and business plans.
- Ensure compliance with all governance, health, safety, and environmental regulations.
- Maintain high standards of service and facility presentation across all departments.
Financial Management
- Prepare and manage budgets, forecasts, and financial reports.
- Ensure profitability through cost control and revenue generation strategies.
- Liaise with stakeholders on funding, sponsorships, and financial planning.
- Provide detailed monthly performance reports to the Board/Exco Committee.
Human Resources & Team Development
- Recruit, mentor, and manage a diverse team, including golf operations, hospitality, and admin staff.
- Develop staff training programs and oversee performance appraisals.
- Foster a productive, ethical, and customer-focused working environment.
Member & Guest Relations
- Build and maintain positive relationships with members and guests.
- Drive membership growth and retention initiatives.
- Respond to and resolve member and guest feedback with professionalism and urgency.
Facility & Golf Course Oversight
- Manage the upkeep and presentation of the golf course and all club facilities.
- Collaborate with the Golf Course Superintendent on maintenance programs and renovations.
- Ensure the golf course adheres to best practices and sustainability standards.
Event & Marketing Management
- Oversee the planning and execution of golf tournaments, weddings, corporate events, and community initiatives.
- Drive brand awareness through innovative marketing and social media strategies.
- Represent the Club within the community and establish key partnerships.
Required Qualifications & Experience:
- Minimum of 3–5 years in a senior management role within a golf club, country club, or hospitality environment.
- Tertiary qualification in Hospitality, Business, or Sports Management preferred.
- Sound understanding of the game of golf, including course maintenance and golf operations.
- Strong financial acumen and experience with budgeting and P&L management.
- Knowledge of club management software (e.g., ClubMaster) is advantageous.
- Demonstrated leadership, problem-solving, and team development skills.
- Exceptional interpersonal and communication abilities.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Experience working with government or community-driven initiatives is an advantage.
Key Attributes:
- Strategic thinker with the ability to implement operational plans.
- Charismatic leader with a member-first mindset.
- Organized and detail-oriented.
- Results-driven with a passion for hospitality and sports.
- Comfortable working weekends and public holidays as required.
Remuneration:
- Market-related salary package, commensurate with experience and qualifications.
- Additional benefits will be discussed during the interview process.
Application Process:
Interested candidates are invited to submit a detailed CV ( include Head and Shoulders Photograph) and cover letter outlining their suitability for the role. Only shortlisted candidates will be contacted for interviews. Shortlisted applicants may be invited to attend an online interview, followed by a final round with the Club’s Exco Committee.
Join a legacy of excellence and leadership in Johannesburg’s premier golf and leisure environment. If you are ready to take the next step in your hospitality leadership career, we welcome your application.
