General Manager (Hygiene)

SUMMARY:
Job Title: General Manager - Hygiene
Location: Honeydew, Gauteng
Industry: Facilities Management | Hygiene & Sanitation Services
Type: Full-time        / Environment:  Executive-level, performance-driven, client-focused


About the Role
We are seeking an experienced General Manager: Hygiene to lead, grow, and professionalize the hygiene services portfolio within a multi-division facilities environment. Reporting directly to the General Manager: Landscape Division, this role is responsible for strategic leadership, operational excellence, financial performance, and client satisfaction across all hygiene operations. This is a senior leadership role suited to a commercially astute professional with deep experience in hygiene, sanitation, and facilities services, who can balance hands-on operational oversight with long-term business growth.
Lead with purpose in an organization where service quality, compliance, and people development are non-negotiable. (Valid License and own vehicle mandatory)

POSITION INFO:
What you’ll be doing

• Provide strategic and operational leadership for the hygiene division across multiple client sites
• Drive service excellence, client retention, and contract profitability
• Develop and execute business plans aligned to divisional and group strategy
• Oversee SLAs, contract compliance, service delivery standards, and quality assurance
• Lead and mentor regional managers, site managers, and support teams
• Manage budgets, wage control, forecasting, and cost optimization
• Ensure full compliance with H&S legislation, hygiene standards, and industry regulations
• Oversee audits, risk management, and continuous improvement initiatives
• Manage new contract mobilizations, site take-ons, and operational transitions
• Build strong client, supplier, and stakeholder relationships
• Identify growth opportunities, upselling initiatives, and operational efficiencies
• Report on performance, KPIs, and financials to executive management

• Relevant management or business qualification (advantageous)
• Minimum 8 years’ senior management experience in hygiene, cleaning, or facilities services
• Proven track record in managing large-scale, multi-site operations
• Strong commercial acumen with experience in budgeting, forecasting, and P&L ownership
• In-depth knowledge of hygiene standards, sanitation protocols, and South African H&S legislation
• Exceptional leadership, people management, and succession planning capability
• Strong client-facing and stakeholder management skills
• Ability to drive accountability, performance, and service excellence
• Experience in audits, compliance, and risk management
• Valid South African driver’s license and own vehicle (mandatory)
• Own reliable vehicle (mandatory)
• Clear criminal record (mandatory – background checks will be conducted)
• A strategic, solutions-driven, and resilient leadership style

• Executive leadership role within a growing facilities management group
• Opportunity to shape and expand the hygiene division nationally
• High level of autonomy with strategic influence
• Competitive package: R45 000 to R55 000 CTC (includes 5.25% Provident Fund contribution)
• Long-term career growth and leadership development opportunities

• Relevant management or business qualification (mandatory)
• Valid South African driver’s license and own vehicle (mandatory)
• This role oversees multiple hygiene contracts and operational teams
• You’ll balance operational execution with strategic planning and reporting
• Regular travel between client sites is required
• Strict adherence to health, safety, and hygiene compliance is essential