General Manager: Operations

Product and Service Optimisation

• Setting up the unit with appropriate structures, infrastructure and resources to contribute to operational, profit and client service objectives of the company.
• Set overall performance and business objectives for the unit in support of Protea Chemicals business objectives.
• Define, develop and implement policies, procedures and processes that will ensure alignment, excellence, continuous improvement within the unit

Operational Enablement

• Unit optimisation by defining, acquiring and enhancing of technology, practice, finance and people to deliver maximum support to the organisation cost-effectively and with optimization of resources aligned with company profitability objectives.
• Facilitating synergy and congruency between all domain units to ensure a common focus.
• Sense, define and manage the impact that change within the unit may have on other support functions and the core business to minimize the impacts of possible changes.
• Setting the tone, develop and maintain a performance, business services and client responsive culture within the unit, in line with the strategic and business objectives of the organisation.
• Evaluates Performance against plans and decide on corrective action to enhance the unit’s performance in support of business objectives, e.g. structural change, systems change, redeployment of people, etc.
• Identify, implement and manage employee development and skills transfer through various on boarding and training initiatives.