German Speaking Customer Service Consultant - Cape Town

Recruiter:

West Coast Personnel

Job Ref:

JAAD-German

Date posted:

Thursday, August 25, 2022

Location:

CapeTown, South Africa

Salary:

R20,000 per month

JOB SUMMARY:
German Speaking Customer Service Consultant - Cape Town

JOB DESCRIPTION:

German Speaking Customer Service Consultant - Cape Town

As a young dynamic team, we integrate seamlessly into the structures of our customers. Through flexibility and dynamism, we offer scalability for companies and start-ups at every stage. Furthermore, through a broad-based leadership team, we offer first-class expertise not only in customer service but also in many other areas, such as sales, legal, legal tech, SaaS, marketing and many more.

What you''ll do at our company:

As the primary point of contact for our customers, you''ll be the pro...

* in a good mood

* in never recognizing problems without a solution

* in completing customer information, data and documents

* in giving professional advice on inbound calls to make them understandable in case of product queries

* in picking up the phone and proactively assisting interested and existing customers

* in processing and responding to service ticket emails

* in digitally capturing, managing and maintaining documents and data pools

* in comprehensive high quality service until absolute customer satisfaction is achieved

Besides the necessary cultural add, you are just right if:

* you are legally authorized to work in South Africa because you have South African citizenship or permanent residency

* you are fluent in German - spoken and written

* communication is not a strength but a weapon in your hands

* your enthusiasm is contagious

* challenges are a reason for joy for you

* you deal with customers in a professional as well as friendly manner

* you have the ability to make even neutral information exciting and compelling

* empathy and sensitivity are skills you don''t have to use, but can''t put down

* you have technical understanding

* you understand how self-confidence and teamwork go together

What you get from us:

With us you are a person, not a number! Become a part of us and look forward to....

* A smart and agile team

* Approachable and open leadership

* Monthly 1on1''s for your development

* The opportunity to look behind the scenes of a start-up and help shape it

* A cool, hip office in downtown Cape Town with good flat whites

* an attractive salary in line with the market

* no night shifts & weekends off

* above average number of paid vacation days

* extras for the right mindset, like meditation sessions

Ready for your new challenge?

Email your CV to only if you meet the above requirements

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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German Speaking Customer Service Consultant - Cape Town

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