German Speaking - Customer Support position- Hybrid

Recruiter:

JenRec Recruitment

Job Ref:

Date posted:

Friday, March 24, 2023

Location:

CapeTown, South Africa

Salary:

Negotiable

SUMMARY:
We are looking for German Speaking customer support specialist to join a team in Tokai!

POSITION INFO:

This client is a successfully Start Up, providing business services to international clients. They have ambitious growth expectations, as they operate in the exciting and fast-growing field of online learning. Their offices are in an attractive setting, within a well looked after business park,

This is an outstanding opportunity to start this journey together with them and to build a dynamic, motivated team around you.

Duties & Responsibilities:

Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members.
Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence.
Ensure all required systems are kept updated with details of the customer’s correspondence, such as the input of new customer information.
Handle inbound and outbound telephone calls, chat, and email communication with customers.

Experience and qualifications:

Experience providing customer support in technical environment
Have a minimum of 1+ years experience in Customer Support
Be quick and efficient
Experience in dealing with written correspondence
Attention to detail and ability to excel under pressure while working with frequent tight deadlines
Accurate Data interpretation
Proficient in Microsoft Suit (Excel, Word)
Excellent English and German

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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