German Speaking Support Specialist

Recruiter:

Call Centre Staffing

Job Ref:

CPT001720/LS

Date posted:

Wednesday, August 7, 2024

Location:

Capetown, South Africa

Salary:

R 28 000

SUMMARY:
Our client is seeking German support consultants for a leading brand in the electronics and information technology sector.

POSITION INFO:
Duties and responsibilities

Providing in-depth technical support for smartphones, tablets, wearables and other devices.
Assisting customers with software issues, hardware malfunctions, connectivity problems, and other technical difficulties.
Guiding customers through the initial setup of their devices.
Assist with general inquiries, product support and troubleshooting via phone, e-mail, chat or tickets.
Helping customers manage their accounts, including password resets, account recovery, and billing inquiries.

Requirements
Fluent in German B2
2 years Customer Services experience as a German Consultant
Grade: 12
Must be credit and criminal clear
Technical support experience -Desirable

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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