German speaking Support Agents

 

Recruiter:

SimGlobal Group (Pty) Ltd

Job Ref:

GSA01

Date posted:

Saturday, October 8, 2022

Location:

CapeTown, South Africa

Salary:

300000


JOB SUMMARY:
With Excellent writing skills

JOB DESCRIPTION:

Your Role

  • Work for a prestigious airline on various work Social media work streams
  • Passenger assistance for airport travel-related queries in the customer relations department in German & English languages
  • Work on renowned airline reservations systems & handle social media written correspondence on various platforms daily.
  • Fully paid product and systems training provided
  • Daily interactions with international passengers with queries and compliments
  • Required to meet specific key performance indicators and meet expected client service levels
  • Demanding and time-sensitive call centre environment
  • Experience our multi-cultural work environment with colleagues from all over the world

  1. Training (Paid): 4-6 weeks (Remote/Virtual)
  2. Assessments will take place during training with a pass mark of 85% required
  3. Probation period: 4 months
  4. Salary: R16 666.67 to R25 000.00 per month plus benefits.
  5. Start date: ASAP

Requirements:

  1. Native level fluency in the German language: Verbal & Written skills essential (Advanced/Fluency level)
  2. Permanent residence permit, General Work visa and South African ID holders only
  3. Flexibility to work required shifts (above). Weekends apply.
  4. Excellent customer service skills are essential. Experience in call centre or travel & tourism industry preferred.
  5. Excellent Computer literacy & technical skills.
  6. Knowledge & experience with MS Office products & ability to work on Windows-based operating systems. Previous work experience in Social Media hub or digital environment is preferred.
  7. Own internet line for Remote work
  8. No criminal record. Will be required to complete biometrics at the company offices

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

German-Speaking Technical Support Agent – Cape Town
Location: Cape Town
Salary:
8 days ago


German-Speaking Operations Agent – Cape Town
Location: Cape Town
Salary:
7 days ago


German-speaking Finance Coordinator (CPT Onsite)
Location: Cape Town
Salary:
42 days ago


Senior Accountant
Location: Stellenbosch
Salary:
My client, a group of companies located between Somerset West and Stellenbosch, with an international footprint in the property industry, is seeking a Senior Accountant to join their dynamic finance team. The ideal candidate will have 5–10 years of experience and hold a B.Com Accounting degree or a similar financial qualification. Proficiency in French and/or experience with OHADA reporting ...
24 days ago


Senior Inbound Consultant
Location: Fourways
Salary: Monthly
A collection of owner-operated Safari Camps and Safaris in Botswana, Namibia and South Africa offering safaris with heart, purpose and authenticity based in Fourways is looking for a dynamic and driven Senior Reservations & Travel Consultant.  Responsible for providing full reservation travel and sales services for in house and Associated Products properties and services – to secure...
28 days ago


Junior Paraplanner | Cape Town
Location: Capetown
Salary: Annual Salary
Junior Paraplanner | Cape Town
39 days ago


Junior Paraplanner
Location: Capetown
Salary: Market-related
Junior Paraplanner
41 days ago


Junior Paraplanner
Location: Capetown
Salary: R350 000
Junior Paraplanner
41 days ago


Junior Paraplanner
Location: Capetown
Salary: 360 000 per annum
Junior Paraplanner
43 days ago


PR & Communications Specialist
Location: Cape Town
Salary:
Our client is looking for a PR & Communications Specialist to help tell their story. This isn’t a routine comms role. They need someone who thrives in a dynamic, high-accountability culture, where change is embraced and clarity matters. You’ll bring strong emotional intelligence, attention to detail, and the ability to turn complexity into clear, compelling communication. Most impo...
25 days ago


Create a free job alert for German speaking Support Agents in CapeTown

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions