Greek Speaking Customer Service Adviser

 

Recruiter:

Sapientis

Job Ref:

ALL000009/STM

Date posted:

Thursday, June 2, 2022

Location:

ALL, South Africa


JOB SUMMARY:
**Office OR Working from home opportunity for Multilingual Greek & English speakers!**
 
We are urgently seeking a Greek & English speaking Customer Experience Consultant to join one of the world’s leading outsourced centres - some of their clients include large blue chip companies in the Aviation and Retail sectors.
 
The ideal candidate will be confident at dealing with customer queries and ideally have a strong background within call centres  / customer service / direct sales environments. Although this is a Greek speaking role, excellent verbal and written English skills are also essential.

JOB DESCRIPTION:

You will have the following Qualifications and Experience
  • Matric
  • Diploma/Course in Sales or Customer Service (highly desirable)
  • Fluency in both Greek and English (written and spoken)
  • Customer care / consumer/direct sales / customer service experience (highly desirable)
  • Computer literate
Key responsibilities for this position include, but are not limited to:
  • Handling and responding to inbound calls and emails
  • Daily interactions with international passengers with queries and complaints
  • Working on airline reservation systems, and assisting passengers with pre & post flight departure travel-related queries
  • Flexible / Adaptable working in a fast paced environment
  • Maintain a positive attitude in handling calls professionally
Key job details:
  • Training - Fully paid training provided
  • Full Time - Permanent (40 hours a week on a rotational basis)
  • Employee assistance programme benefit
  • Health insurance benefit
  • Location: You can work out of a Cape Town Office OR successful incumbent can be based anywhere in South Africa and work from home.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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