Job purpose

• Understand the principles of application systems development and use them to analyze, test, implement, maintain and document IT projects.
• Identify the features, advantages and disadvantages of various software applications.
• Implement best practices in application systems development and network security.
• Evaluate and test software applications, compile data and produce relevant reports.
• Leverage advanced technical skills and knowledge to support applications programmed in a variety of databases on programming languages, working with customers or developers to understand application problems.

Main tasks

• Recommend, design, develop, test, and deploy new functionality or enhancements for ERP and other applications.
• Prepare technical specification as a roadmap for software
• Maintain documentation of key databases and linked applications
• Recommend, design, and create reports and queries that assist in accurate performance measurement and progress toward corporate objectives in various formats e.g.; Excel, SQL and BI Tool
• Champion best practices governance of the applications.
• Working closely with IT team, ensuring that new solutions fit into the existing enterprise architecture from a technical, business, risk, user, and other perspectives
• Engage and consult with business users and management on business procedures and policies
• Analyze and resolve technical issues in systems identified or reported as they arise
• Provide instruction, assistance, and support to application end-users, applying both technical and functional knowledge for business process development and improvement.
• Monitor, record and respond to requests for support
• Assist BI Manager in driving the IT projects

• Build cross-functional bridges to communicate and carry out the digital vision and strategy
• Build a foundation to become a Centre of Excellence for digital transformation
• Maintain positive relationships with external and internal stakeholders
• Ensure compliance with the relevant IT laws within the scope of the group’s operations