Group IT Operations Manager

SUMMARY:
My client, a forward-thinking organization, is seeking an experienced Group IT Operations Manager to oversee and enhance IT systems and security across multiple companies. This role is perfect for a senior IT professional who thrives on solving complex challenges, leading teams, and driving digital transformation. You’ll manage critical IT operations, from user support to cybersecurity, while spearheading projects that deliver measurable impact. With a focus on innovation and collaboration, you’ll work in a hybrid environment, balancing hands-on technical work with strategic leadership. This is an opportunity to grow your career, work with cutting-edge technologies, and contribute to a company that values diversity, inclusion, and excellence.

POSITION INFO:

Key responsibilities include:
Overseeing user helpdesk and ticketing systems, improving user satisfaction
Managing cybersecurity risks, policies, and compliance (e.g., POPI Act)
Administering servers, networks, and databases for optimal performance
Leading hardware and software maintenance, ensuring up-to-date systems
Driving IT projects, from scoping to implementation, with a focus on business process automation
Managing IT department operations, including staff, vendors, and budgets

The role offers exposure to impactful projects, such as optimizing VM environments and enhancing network uptime, while working with a collaborative team under the Group CIO. The company fosters a culture of accountability, innovation, and internal customer focus, providing a platform for you to grow as a leader in IT jobs and information technology jobs.

Skills & Experience:
Minimum 10+ years in IT administration/networks, with minimum 3+ years in IT management
Advanced knowledge of server and network administration, hardware/software solutions, and cybersecurity (firewalls, antivirus, etc.)
Proficiency in Microsoft 365 Suite (Teams, OneDrive, SharePoint) and project management
Experience with SQL databases and SAP is advantageous
Strong managerial, problem-solving, and communication skills
A-player qualities: accountability, efficiency, and a proactive, team-oriented mindset
Ability to work under pressure, multitask, and drive innovation in jobs in IT

Qualification:
Matric (required).
A+/N+, Network Security+, or equivalent certifications.
Microsoft certifications (e.g., MCITP, MS Certificate/Engineer).
Diploma in IT Systems Administration (NQF Level 4/5) or equivalent.


Contact LIZAAN BUNNING on or , quoting the Ref: CTI005670

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