duties of a group revenue manager Develop and implement dynamic pricing strategies to maximise revenue and occupancy across the group – Analyse market trends and demand forecasts to guide pricing decisions – Collaborate with the GM and Head of Sales on targeted promotions and rate strategies – Perform daily yield management across online booking platforms – Maintain and optimise direct booking rates on company websites – Conduct regular competitor pricing reviews and lead weekly positioning discussions Inventory & Rate Management: – Oversee inventory control processes to ensure availability aligns with demand – Ensure accurate rate loading and seamless integration across all platforms – Maintain consistent pricing across direct websites and OTAs – Build and manage room and package rates specifically for The Cape Milner OTA & Online Channel Management: – Oversee and maintain all online booking portals, ensuring accurate and timely updates – Implement pricing strategies across platforms such as Expedia, Booking.com, Hotelbeds, Book Now, and Travel Ground – Regularly update specials and promotions on OTAs and the Extraordinary website – Expand and optimise OTA listings for all properties to increase visibility and reach – Monitor and manage online occupancy levels to maximise revenue – Track daily OTA performance metrics, including enquiries, conversions, and statistics Sales & Reservations: – Manage daily reservation sales activities for The Cape Milner hotel – Monitor and analyse hotel and group-wide online revenue performance – Generate and present regular revenue reports to key stakeholders – Participate in strategic meetings and collaborate across departments to align revenue goals Demand Forecasting: – Analyse historical booking data, market trends, and external factors such as seasonal patterns, economic indicators, and local events to anticipate future demand – Utilise forecasting models and algorithms to generate accurate demand predictions – Monitor booking pace and reservation patterns to adjust pricing and inventory strategies in real time – Support strategic decision-making by providing data-driven insights that align with revenue goalsChatGPT said:
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Develop and implement dynamic pricing strategies to maximise revenue and occupancy across all properties in the group.
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Analyse market trends, competitor behaviour, and demand forecasts to guide short- and long-term pricing decisions.
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Collaborate with General Managers and the Head of Sales to create and execute targeted promotions and strategic rate plans.
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Perform daily yield management across all online booking platforms, ensuring optimal pricing and inventory control.
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Maintain and optimise direct booking rates on all company websites to encourage direct conversions.
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Lead weekly rate positioning discussions and conduct regular competitive pricing reviews.
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Oversee inventory control processes to ensure that room availability aligns with anticipated demand.
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Ensure accurate and timely rate loading across all systems and channels, maintaining consistency on both direct and third-party platforms.
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Build and manage room and package rates, with a special focus on The Cape Milner hotel.
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Ensure seamless integration of rate updates across all distribution platforms.
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Manage all online travel agency (OTA) accounts, ensuring content, rates, and availability are current and optimised.
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Implement and monitor pricing strategies on platforms including Expedia, Booking.com, Hotelbeds, Book Now, and Travel Ground.
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Regularly update specials, promotions, and packages on OTAs and the Extraordinary Collection website.
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Expand and optimise OTA listings to increase online visibility, conversions, and reach for all properties.
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Track and analyse OTA performance metrics such as occupancy levels, booking pace, conversion rates, and revenue contributions.
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Oversee and manage daily reservation sales operations, particularly for The Cape Milner hotel.
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Monitor online revenue performance at both the property and group levels.
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Generate, analyse, and present regular revenue reports to key stakeholders and senior leadership.
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Participate in strategic meetings, working closely with Sales, Marketing, and Operations teams to align objectives and optimise revenue outcomes.
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Analyse historical data, market dynamics, seasonal patterns, and local events to forecast future demand.
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Utilise forecasting tools and models to provide accurate occupancy and revenue projections.
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Continuously monitor booking pace and adjust pricing and inventory strategies in real time.
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Deliver actionable, data-driven insights to support strategic revenue decisions across the group.
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Strong analytical and forecasting skills.
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In-depth knowledge of OTA platforms, revenue management systems, and channel managers.
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Proficiency in Excel and revenue reporting tools.
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Collaborative mindset with excellent communication skills.
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Detail-oriented with a strategic approach to problem-solving.