Group Technology Officer (Automotive Industry) - Sandton

SUMMARY:
Group Technology Officer (Automotive Industry) - Sandton

POSITION INFO:

• • Business Overview:
    A forward-thinking automotive group offering a digital-first experience in car sales, service, and aftersales. Their model integrates immersive online platforms and modern technology to reinvent the car-buying journey.

    Minimum Qualification:

    • Bachelors degree in Computer Science, Data Science, IS, Business Technology, or related field

    • Retail expertise essential

    • Experience in digital transformation with CRM, websites, and AI tools

    Experience:

    • 5+ years of senior-level tech leadership

    • Proven IT strategy and execution across multiple brands

    Key Skills:

    • Strategic planning, innovation, and systems implementation

    • Team leadership and vendor management

    • CRM and AI integration (e.g., chatbots, predictive analytics)

    • Digital platform and website ownership

    • Retail tech experience with customer data insights

    • Budget and operational control

    • ROI-driven mindset and excellent communication

    Reporting To:

    • Chief Operations Officer (COO)

    Role Description:
    The CTO leads digital innovation across the group, focusing on AI integration, CRM optimization, and enhancing the car buying and aftersales journey through advanced tech solutions.

    Key Responsibilities:

    1. Technology Strategy & Innovation:

       • Define the tech vision and manage related budgets

       • Identify and adopt emerging technologies

    2. Technical Architecture & Infrastructure:

       • Design scalable and secure systems

       • Oversee CRM and website platforms

       • Optimize user experience and lead capture tools

    3. CRM & Data Integration:

       • Automate CRM workflows

       • Build a real-time data ecosystem across departments

       • Ensure cybersecurity and compliance

    4. AI-Driven Sales, Aftersales & CX:

       • Implement AI tools for customer service, lead gen, and inventory

       • Use predictive analytics for forecasting and pricing

    5. Team Leadership & Vendor Management:

       • Work across departments to align tech with business needs

       • Manage suppliers and external platforms

    6. Training & Adoption:

    • Enable staff to utilize tech effectively

    • Foster platform adoption and digital culture

    *Salary - R75,000.00 - R100,00.00 (Based on skill, experience and in relation to your current package)

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