Guest Relations/ Driving Tour Guide

SUMMARY:
This person would need to have a valid license, pdp.  Advanced drivers will be advantageous.  They will also need some experience in hosting guests on excursions.  The position will be employed by The Hotel but will be a shared resource between (Simon’s Town) and (GlenCairn), so it would be best to have someone that is local to the area and who is VERY familiar with all the attractions and activities on offer to guests in the Cape (wine farms, tourist spots, Cape Town attractions

POSITION INFO:
The expectation is that this person is able to coordinate between the two properties and be able to manage excursions and transfers without having to be reminded. They take lead on this and take ownership for the guest experience when guests are not on our properties. They have to be well-presented and well-spoken, be able to communicate with all demographics of guests and take ownership of his contribution to the guest experience.