Guide

SUMMARY:
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POSITION INFO:

Qualifications & Skills:

• A minimum of 1- 2 years of work experience as a Field Guide in a similar Lodge Environment
• A level 1 FGASA qualification or Higher with theory and practical completed
• Registered with DEAT and THETA in terms of improving his/her
• Valid First Aid certificate
• SASSETA Certificates - preferable
• A valid code 8 Drivers License with PDP

Key Responsibilities:

• Hosting Guests throughout their Lodge experience from arrival to departure
• Efficient assistance with front-of-house admin, including Guest billing and Lodge Stock controls, procurement, and
• Room checks to ensure housekeeping function is of the highest
• Coordinating daily menu with the Kitchen team
• Coordinating Guest arrivals and departures with Lodge Team and various departments
• Maintaining a High Service ethic and standard across all aspects of the Lodge in Manager's absence
• Assist in implementing and maintaining systems and procedures in line with company
• Assist in stock control and monthly stock reporting for ALL
• Assist in managing Lodge Inventories
• Conducting on-site game drives for guests and meeting criteria as set out by the
• Conducting game counts (off-season)

Key Competencies:

• Excellent communication and people-handling
• An inherent passion for observing, sharing, and
• The ability to work on his/her own with
• Flexible in that He / She is willing to change plans on the spur of the moment and is willing to innovate in the interests of the guest and company.
• Confident but humble
• Co-operative and keen to work with the balance of the team in the interests of the lodge and
• Organised, with attention to detail and good time
• A developmental approach to his/her staff and colleagues
• Professional and neat in personal appearance and image

Salary & Benefits

• Negotiable
• Accommodation