SUMMARY:
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POSITION INFO:
HOTEL & SALES MANAGER \/ CINTSA EAST - The Hotel and Sales Manager will oversee daily hotel operations while driving revenue growth in all hospitality divisions. Minimum Requirements Diploma or Degree in Hospitality Management, Marketing, or a related field. 3 to 5 years of experience in hotel management or hospitality sales. Local Knowledge: Strong understanding of the Eastern Cape corporate and tourism market is highly preferred. Driver's License: Valid South African driver's license and own reliable vehicle (required for client visits). Skills: Proficient in Hotel Property Management Systems (PMS) like Semper and Nights Bridge, plus strong Microsoft Office skills. Excellent communication and negotiation skills. Strong leadership abilities with a hands-on approach to problem-solving. Results-driven mindset with a proven track record of hitting sales targets. Key Responsibilities - You will manage guest satisfaction, lead the on-site team, and actively sell accommodation and hospitality packages to corporate and leisure clients. Flexibility to work weekends, public holidays, and evenings. Sales & Revenue Growth Find new business from corporate clients, travel agents, and tour operators. Create monthly sales plans to boost room occupancy during quiet seasons. Manage online booking channels (OTAs) and the hotels booking system. Hotel Operations & Guest Experience Oversee daily operations across front office reception, housekeeping – including cleaning materials and laundry. Maintain high service standards to ensure excellent guest reviews. Handle guest complaints quickly and professionally. Conduct daily walk-throughs to ensure the property is clean, safe, and welcoming. Team Leadership & Administration Supervise and motivate staff, including scheduling shifts. Prepare weekly reports on occupancy levels, projected sales campaigns, and guest feedback. Salary Range: Negotiable based on experience If you are energetic, organized, creative, and enjoy working with people, we’d love to hear from you! Apply Online for priority consideration or email your CV to : Use Reference: “HOTELMANAGER”. Please include a recent head & shoulders photo with your application. If you do not hear from us within 4 weeks, please consider your application unsuccessful
