HOUSEMAN & PORTER | LUXURY WINE ESTATE | FRANSCHHOEK

SUMMARY:
-

POSITION INFO:
HOUSEMAN & PORTER | LUXURY WINE ESTATE | FRANSCHHOEK The guest experience is shaped long before it is seen — and long after it is remembered. On a wine estate, every arrival, every pathway, and every room carries a sense of place. Behind this experience is a team that works quietly, efficiently, and with purpose — ensuring that every detail is in place and every moment feels seamless. The Role We are seeking for Housemen & Porters to support both the housekeeping and front-of-house teams in delivering a refined and effortless guest experience. These roles are dynamic and hands-on, requiring people who move easily between supporting room operations and creating a warm, polished guest arrival and departure experience. What You’ll Be Responsible For Assisting with guest arrivals and departures, including luggage handling Escorting guests to rooms and providing a warm, professional introduction to the space Supporting front-of-house and concierge functions when required Assisting housekeeping with linen distribution, stock movement, and room readiness Maintaining cleanliness and order in public and back-of-house areas Supporting room attendants with setup and turnaround Responding to guest requests efficiently and with care Ensuring smooth operational flow between departments What We’re Looking For Previous experience in hospitality (housekeeping or front-of-house advantageous) Strong work ethic and reliability Professional presentation and communication skills Ability to work as part of a team across departments Physically capable of handling manual tasks A proactive and service-oriented mindset What Sets You Apart A natural ability to anticipate guest needs Pride in creating a seamless and well-supported environment Attention to detail in both guest-facing and operational spaces A calm, helpful, and positive presence Willingness to go beyond what is expected to support the team If you take pride in supporting a seamless guest experience — both behind the scenes and in guest-facing moments — we would love to hear from you. Please submit your CV along with a short motivation outlining your experience and what draws you to working within a luxury wine estate environment.