SUMMARY:
A private, Big Five reserve in the Limpopo Lowveld is seeking an experienced HEAD GUIDE/MANAGEMENT COUPLE
POSITION INFO:
This is a hands-on partnership role for an established guide paired with a capable operational manager; one partner will lead guiding and drive for the majority of the 21-day cycle, while the other oversees the day-to-day running of the property, guest experience, and staff. Core Criteria: Guide: Minimum 3 years' experience as a guide at a 5-star establishment and\/or in a guiding leadership role FGASA NQF4 or Professional Field Guide qualification, with Full Trails All guiding documentation (First Aid, FGASA, DEAT, PDP, ARH) current and valid Valid driver's licence and PDP essential Able to handle physically demanding work in varying weather conditions Manager: Minimum 3 years' experience in a Big Five, 5-star safari lodge environment Experience with PMS\/POS systems; ResRequest experience beneficial Proficient in MS Office and email Financial experience in budgeting, stock takes, and stock control Strong guest relations and staff management ability Both: Mature, confident, and an analytical thinker with strong decision-making ability under pressure Natural leadership qualities Well-presented and well-spoken, with excellent references Core Responsibilities: Oversee daily lodge operations, guest relations, and staff management Manage stock control, stock takes, and budget oversight Plan ahead and problem-solve across departments Uphold safety standards and environmental best practice at all times Maintain consistently high guest satisfaction On Offer: Salary: Negotiable depending on experience Live-in position; meals and uniform included Work cycle: 3 weeks on \/ 1 week off
