Head: Operations (Employee Benefits)

 

Recruiter:

Moving Heads Personnel CC

Job Ref:

HD OperG

Date posted:

Thursday, June 10, 2021

Location:

Pretoria, South Africa

Salary:

Negotiable


SUMMARY:
Head: Operations (Employee Benefits)

POSITION INFO:

Head: Operations (Employee Benefits)

Positions in Gauteng and Cape Town

The role also contributes to the strategic direction, initiatives and alignment of the Business Unit Balance Scorecard Card and the organisational strategy.

Strategic / Decision-making

  • Collaborate with colleagues and the COO to decide on and implement the strategic and operational direction of the functional area. (Developing and executing on a strategy for the team.) Along with the other managers and IT, help to determine the priority and roadmap for development.
  • Participates in the development and preparation of short-term and long-range plans and budgets based upon broad organization goals and objectives.
  • Directs internal operations to achieve budgeted results and other financial criteria.
  • Develops and establishes operating policies consistent with business’s broad policies and objectives and ensures their adequate execution. Appraises and evaluates the results of overall operations regularly and systematically, and reports these results to the COO.

Operations management and process improvement

  • Overall accountability for back office administration teams within the Operations environment.
  • The continued management, analysis, and improvement of the functional area processes and performance.
  • Constant focus on improving operational processes and efficiencies in response to internal and external change.
  • Devise, execute and maintain the appropriate operational processes across all business units and departments.
  • Initiating and implementing process changes within the area managed.
  • Take continuous steps to define, implement and enforce operational best practices, standards and protocols that will lead to uniformity across all departments.
  • Ensure operations are run cost effectively whilst meeting all client service delivery requirements. (Ensure optimal operational processes and controls.)
  • Drive service and quality orientated culture throughout teams.
  • Make day to day judgement calls on operational matters.
  • Ensures that all activities and operations are performed in accordance with the relevant laws and regulations governing the industry and business operations. (Compliance and Risk Management: ensuring, along with central compliance and risk function, best practice compliance, compliance with all applicable legislation, monitoring and reporting.)
  • Collaborate with other teams.
  • Ensure adherence to and improvements on performance against Service Level Agreements and deal with escalations to resolution.
  • Develop and maintain optimal relationships with stakeholders who influence the efficiency of the business, externally or internally.

Leadership

  • Lead the team in terms of strategic direction and ways to achieve the set goals
  • Play leadership role in wider operational area and rest of business
  • Direct management of a team of middle and senior managers
  • Empower managers and staff
  • Responsible for ensuring adequate management development and to provide for capable management succession for those functions/business units falling under his/her responsibility. (Empower employees for growth to provide sustainable operations with appropriately skilled replacement candidates.)

Qualification & experience

 

  • Relevant business / commerce degree.
  • A minimum of five years’ experience in the financial services sector.
  • Proven leadership and managerial capabilities.
  • Minimum of 4 – 5 Years’ experience within an Operational Management position
  • Strong business acumen, including domain-specific knowledge in the financial services sector.
  • Advanced management skills in organising, planning, and executing business strategy.
  • Proven ability to build and effectively manage high-performing, self-managing teams that work well in a complex environment.
  • MBA qualification or CA designation will be an advantage.
  • Employee Benefits experience essential.


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Head of Platform Operations
Location: Pretoria
Salary:
10 days ago


Integrator (Head of Operations)
Location: Benoni
Salary:
22 days ago


Head of Operations and Delivery
Location: Pretoria
Salary:
51 days ago


ORGANISATIONAL EFFECTIVENESS SPECIALIST
Location: Isando
Salary: Market related
Facilitate mid-level change initiatives and optimize organisational structures
1 day ago


Training & Development Manager
Location: Centurion
Salary: 540 000 Annually
Job Title: Training and Development ManagerLocation: Gauteng - Honeydew & Centurion Industry: Facilities & Security Services Type:  Permanent      / Environment: Dynamic, fast-paced, people-focusedAbout the RoleWe’re looking for an experienced Training and Development Manager to join our client’s growing business within the Contract Cleaning and Private...
3 days ago


Human Resouces Operations Manager
Location: Centurion
Salary:
A Vacancy exists for a HR operations Manager in the HR Division –CenturionOverviewWe are looking for a dynamic and knowledgeable individual with a strong background in Labour Relations Law combined with comprehensive Human Resources (HR) expertise. The ideal candidate will have a solid understanding of labour legislation, HR best practices, recruitment and talent management, HR administratio...
17 days ago


Group HR Manager
Location: Johannesburg
Salary:
44 days ago


HR & Admin Manager
Location: Johannesburg
Salary:
48 days ago


Locations GIS Manager
Location: Johannesburg
Salary:
Today


Customer Service Administrator
Location: Johannesburg
Salary: Market-Related
This position supports the administrative and customer service functions within the head office.
Today


Create a free job alert for Head: Operations (Employee Benefits) in Pretoria

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions