SUMMARY:
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POSITION INFO:
Head of Facilities
Market-related Package
Gqeberha/Port Elizabeth
We are seeking an experienced and highly capable Head of Facilities to lead the strategic and operational management of corporate office facilities, fleet operations, and business support services across South Africa.
This is a critical leadership role responsible for ensuring safe, efficient, compliant, and well-managed workplace environments that enable business performance. The successful candidate will take full ownership of facilities operations, fleet governance, service provider management, and workplace support services, with a strong focus on Health, Safety, Environmental (HSE) compliance and operational risk management.
Key Responsibilities Facilities Leadership & Operations
- Lead end-to-end facilities management across multiple corporate offices
- Define and enforce consistent workplace standards, processes, and service levels
- Ensure office environments are safe, compliant, functional, and well maintained
- Act as senior escalation point for critical facilities issues and risks
Infrastructure & Workplace Management
- Oversee maintenance, repairs, cleaning, security, HVAC, electrical, plumbing, and building services
- Manage office refurbishments, relocations, and space optimisation projects
- Ensure operational readiness of all workplace environments and shared facilities
Fleet Management & Governance
- Manage corporate fleet operations including procurement, leasing, maintenance, licensing, and compliance
- Ensure fleet safety, risk mitigation, and duty-of-care standards are upheld
- Oversee insurance claims, fines, and vehicle-related governance processes
HSE & Risk Management
- Own HSE compliance across all corporate offices and fleet operations
- Ensure adherence to legislation, internal policies, and safety standards
- Manage emergency preparedness, evacuation procedures, and incident readiness
- Identify, assess, and mitigate operational risks proactively
Vendor & Contract Management
- Manage landlords, contractors, and facilities service providers
- Negotiate and monitor SLAs, KPIs, and contract performance
- Address service failures and enforce accountability where required
Budgeting & Financial Control
- Own and manage facilities and fleet budgets
- Ensure cost control, forecasting, and financial discipline
- Identify efficiencies without compromising safety or service quality
Business Support & Workplace Services
- Oversee office support services including consumables, catering, courier services, and visitor management
- Ensure high-quality workplace experience across all offices
- Drive continuous improvement in employee support services
Leadership & Governance
- Lead and guide the Business Support function
- Set performance standards and ensure operational accountability
- Partner with HR, Finance, IT, and HSE to support business continuity
Requirements
- Relevant qualification in Facilities Management, Built Environment, Operations, or related field
- 8–10+ years’ experience in facilities management within a complex corporate environment
- Strong experience managing multi-site office operations and corporate fleet
- Proven experience in HSE compliance and operational risk management
- Strong vendor, contract, and stakeholder management experience
- Budget ownership and cost control experience
- Valid driver’s licence and willingness to travel between sites
Advantageous
- Facilities Management certification (FMP / CFM / SAIFM or equivalent)
- NEBOSH or equivalent HSE qualification
- ISO 45001 exposure
- Project management certification (PRINCE2 or similar)
Key Competencies
- Strong accountability and ownership mindset
- Excellent problem-solving and decision-making ability
- High attention to detail with strong operational discipline
- Strong stakeholder engagement across senior leadership and service providers
- Ability to remain calm and effective in high-pressure or incident-driven environments
- Commercially and operationally astute
What Success Looks Like
- Safe, fully functional, and compliant corporate environments
- Strong control of facilities and fleet-related risks
- Consistently high service provider performance
- Well-managed budgets and operational efficiency
- Positive employee workplace experience across all offices
