Head of Fraud Strategy

SUMMARY:

Leading Omnichannel retailer based in Cape Town has a Head of Fraud Strategy role available. The ideal candidate for this role will be responsible for making strategic fraud risk decisions and perform both a strategic and analytical role within the department, to enhance profitability. Limited travel to Johannesburg and Durban will be required.

POSITION INFO:

• Represent Fraud Risk within business strategy
• Lead the Retail and Financial services fraud risk policy and strategy to ensure a robust risk framework is in place to effectively manage risk within the company
• Implement policies, strategies, and procedures to improve fraud write-offs and payment rates
• Understand and execute the business short and long-term strategy within the Credit Risk team
• Maintain a close working relationship with Finance to understand and act on write-off impacts
• Collaborate with the Credit Operations management team to execute effective strategies
• Daily monitoring of credit intake to act on potential fraud threats and implement changes to strategies and rules immediately
• Monthly review of all strategies and recommend changes
• Establish and maintain appropriate governance
• Business owner of relevant fraud tools in the business (Instinct, Iovation, One-time pin (OTP) etc.)
• Participate in the recruitment and talent management process within Credit Risk
• Be able to build forecast and analytical models within the Credit Risk environment
• Be skilled in SQL and data analytics to assist Credit Risk team
• Keep close to regulatory changes relevant to credit risk and the portfolio

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