Head of Operations

SUMMARY:
Our client based in Zambia is looking for a Head of Operations

POSITION INFO:

Qualification

• A minimum of University Graduate Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics service support
• LEAN SIX SIGMA
• Project Management
• Business Management
• Safety Management

Competencies

• Leadership skills to motivate and inspire team members
• Clear communication skills ensuring clear and candid information
• Strong management skills ensuring efficient use of resources
• Computer Literacy to effectively operate and manipulate online management systems
• Faultless administration skills ensuring accurate and efficient procedures
• Problem solving skills to ensure obstacle to progress are overcome

Responsibilities

• Resolving Major Operation Issues
• Following up on Client Related Issues and Cargo for Allocation
• Following with workshop to get trucks on the road
• Interpreting  reports from Quality & Compliance Lead
• Set monthly targets and running Ops meetings each morning
• Overall responsible for Ops performance and improvement
• Secondary Level of Escalation within Ops
• PO Approvals
• Leave Approvals

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