Head of Product: Unsecured Credit (CH792)

Our client in the business banking industry is looking for a Head of Product for their Unsecured Credit area.

Purpose Statement

• To have ownership and accountability for a set of Unsecured Credit Lending Products, translating strategic direction into a ‘best in world’ product through the leadership of a dedicated team, with the focus of the unsecured products as a subset of the full range of Credit Products offered to Business Banking clients through the entire product life cycle, driving, planning and ensuring delivery.
• The unsecured products include Overdrafts and Term Loans (including Merchant Loans).
• Channels include staff assisted and self service.

Education (Minimum)

• Bachelor's Degree

Education (Ideal or Preferred)

• Honours Degree

Knowledge and Experience

Minimum:
Experience

• 10+ yrs experience in business management at a senior level in an innovative high performing environment, ideally banking or FinTech.
• 5+ years’ experience managing products.
• Business and product vision; has had ownership responsibility for a product previously.
• Product management where there are multiple initiatives with competing priorities and so experience in influencing multiple diverse stakeholders, both business and technology.
• Working at strategic, tactical and technical levels.
• Career experience to include some time in one or more technical roles.
• Communicating with technical and non-technical senior stakeholders across multiple business units.
• Using data and metrics to test theories, confirm assumptions, and measure success
• Earning trust across different levels and multiple groups of a large organization
• Usability studies and/or customer research principles and methods.
• Client development and product validation through customer feedback.
• Using influence and relationships to drive and achieve objectives.
• Leading and guiding multi-functional teams with a single product operating model
• Leading and having oversight of remote / hybrid teams.

Knowledge and Skills

• Strategic and commercial thinking; able to think about problems from a business perspective using people, technology and product input.
• Business acumen and systems thinking; able to take a ‘big picture’ view, assess, make a logical, sound decision and influence others to achieve objectives.
• Financial acumen - sufficient to effectively operate own cost centre
• People leadership and management practices to empower, create focus and delivery.
• Organising, planning and prioritising work.
• Data-driven approach; analytical and quantitative skills.
• Technologically literate and able to adapt to new technologies.
• Able to dive deep in understanding the product, the business, and the competitive landscape.
• Able to present complex technical information in a clear and concise manner to a variety of audiences.

Skills

• Commercial Thinking Skills
• Decision making skills
• Interpersonal & Relationship management Skills
• Problem solving skills
• Strategic Thinking Skills

Competencies

• Adapting and Responding to Change
• Creating and Innovating
• Deciding and Initiating Action
• Delivering Results and Meeting Customer Expectations
• Formulating Strategies and Concepts
• Leading and Supervising
• Persuading and Influencing
• Planning and Organising

Additional Information

• Clear criminal and credit record

General:

• Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
• In keeping with our client’s employment equity requirements, only South African citizens will be considered.
• Please include your current salary and salary expectations.