Head of Projects and Development Support

SUMMARY:
CyberPro Consulting combines a Passion for Technology with a Genuine Interest in our customer's Business and Success. With almost two decades of experience in the IT and software development industry, CyberPro Consulting has a diverse client base, ranging from large-scale enterprises to SME businesses.

POSITION INFO:

Job Purpose:                     

We are seeking an experienced department head to oversee the functions of the Projects and Development Support team.  The ideal candidate will have extensive experience in Programme and Project Management, with solid understanding of Business Analysis and Software Quality Assurance. Working with large-scale, long-term IT solution / transformation projects and programmes. Big-picture, strategic thinking and strong leadership skills will be required to enable the candidate to successfully position the Projects and Development Support Team (Project Management, Business Analysis and Software Quality Assurance team). Comprehensive understanding of the financial industry will be an advantage.

Role Responsibilities:  

• Manage the programme office and solution delivery projects.
• Managing dependencies and interfaces between projects.
• Ensure timely delivery of projects, within scope and budget.
• Line management of the project management, business analysis and software quality assurance capabilities, whilst resources are deployed in a matrix manner to cross-functional agile development teams.
• Collaborate with IT peers and assign project-specific resources as required.
• Assist in managing the planning and development of solution implementation programmes and projects.
• Ensure projects are executed according to project constraints to deliver programmes and that all project documentation is completed in a timely manner.
• Engagement with Project Managers to regularly review issues and monitor progress.
• Monitor and report on the progress of solution implementation programmes and report on blockers, challenges and issues.
• Engage with the business analysis team lead and ensure that business analysis work products are developed and delivered within agreed project timeframes.
• Engage with the software quality assurance team lead and ensure that software testing is completed and signed off within agreed project timeframes.
• Contributing to the IT divisional strategy and specifically the development of strategies, policies and procedures for the project and development support functions which include project management, business analysis and software quality assurance.
• Report on progress and key issues to the project sponsor and project board and advising them of the potential project impact and recommended actions to be taken.
• Manage day to day operational matters i.e. recruitment, leave.
• Staff performance management.
• Motivate, develop and coaches team members.

Preferred Requirements:

• Relevant tertiary qualification B.Com Informatics/ BSc Computer Science / N.Dip Informatics.
• Project Management Diploma (Prince2, PMBOK)
• 5+ years’ leadership experience,
• 5+ years’ experience in Project Management, preferably in a program management role,
• Experience in Project Risk identification, mitigation and management,
• Experience in IT solution project implementation with Agile project principles,
• Experience in the financial sector, preferable insurance will be an advantage,
• Experience leading and motivating a team.
• Training/Experience in using Agile will be an added advantage

Personality Attributes:

• Exceptional written and verbal communication skills,
• Excellent presentation skills,
• Strong management and leadership skills,
• Strong interpersonal, conflict management and negotiation, skills
• Solution orientated with strong problem-solving skills,
• Methodical, logical, and well organized,
• Deadline driven and goal orientated,
• Self-motivated, resilient, and adaptable,
• Competent in Microsoft Office Tools & MS Project,
• High aptitude for learning.

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