Head of Quality Assurance, Ghana

SUMMARY:
Head of Quality Assurance to ensure the highest quality standards are upheld is our Quality Assurance department. Focussed and highly proactive Head of Quality Assurance to lead the team and seeking to create fruit food & beverage products that exceeds the expectations of our customers. 
Key Responsibilities and Accountabilities:

• Managing day to day tasks within the Quality Assurance department, ensuring internal compliance with our Quality Management Systems and externally with all legislative requirements.
• Managing the analysis programme ensuring all samples are tested to an approved schedule, non-conformances are investigated, and corrective actions closed out.
• Managing the suppler auditing programme, ensuring audits are conducted and corrective actions are closed out in a timely manner.
• Working closely with other internal departments to ensure continuous quality improvement 
• Maintains all Product Quality and Safety polices, procedure, processes and standards.
• Audits all required process control systems (HACCP, GMPs, Cleaning, Pest Control, Food Hygiene etc).
• Evaluates customer product complaints, expectations, needs and special demands.
• Investigates and action any potential recalls
• Manages customer product complaints, expectations, needs and special demands.
• Coordinates with Procurement to source for processing aids and materials.
• Maintains company relationships with national and international regulatory bodies.
• Provides technical advice on quality and food safety to upper Management
• Coordinates with Production to plan and carry out production.
• Coordinates with Operations in implementation of Environment, Health and Safety Program.
• Supervises food quality and safety management team. 
• Assists product development and marketing.
• Manages the QA team to high performance by setting up KPI’s and conducting Performance Management identifying skills shortages, training, etc.  
• Generating key technical KPI data and compiling reports.
• Ensure adequate training of QA/Production staff to equip them with required skills in the   discharge of their duties.
• Driving continuous improvement throughout the Quality Assurance department.
• Providing technical guidance to the buying and Quality Assurance teams and ensuring team members are driven, motivated and working towards quality driven results for the business.

Education and Experience:

• Degree educated or equivalent in Food Science, Biochemistry, Chemistry, Food Business, Biotechnology, Food/Process/Chemical Engineering, Biological Science.
• Proven, substantial experience working either in food manufacturing or equivalent managerial role in food processing, quality and safety management, total quality management, managing quality in marketing. 
• Experience in the fruit juice industry an advantage. 
• Experience managing a small team in a similar position.
• Experience in direct customer and supplier interfaces.
• Excellent knowledge of HACCP and QMS standards

Technical Competencies 

• Firm grasp of Microbiology, food preservation technology and consumer behavior.
• Deep knowledge in quality and food safety management systems including HACCP.
• Fluent written and spoken English – Essential 
• Experience Company ERP systems (ideally SAP Business One)

POSITION INFO:
Head of Quality Assurance based in Ghana for a global food & beverage production company.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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