Head of Strategy & Business Development (UK)

Recruiter:

Merand Corbett & Associates

Job Ref:

CPT000945/CW

Date posted:

Friday, November 25, 2022

Location:

Capetown, South Africa

JOB SUMMARY:
A new and exciting opportunity exists for a Head of UK to join our team in the UK.
The main purpose of this role is to manage the overall Company UK business and identify ways to expand and enhance it.

JOB DESCRIPTION:

The Head of UK reports directly to the Group Executive Head: Strategy & Business Development. This position is responsible for managing the overall functioning of the entire UK business and identifying opportunities for expanding and developing the business. The position is also responsible for overseeing the operations, sales, marketing, technical/product, human resources as well as reporting functions.

Duties and Responsibilities (Include but is not limited to):

Make strategic decisions to improve the overall efficiency of the UK business
Identify ways to increase overall revenue and decrease expenditure without compromising on customer service
Develop operational budgets and manage expenses against budgets
Ensure valid and current licenses are in place and maintained, and assist with license expanse if necessary
Identify process inefficiencies and make the necessary amendments or improvements to increase effectiveness.
Collaborate with the relevant stakeholders to develop systems and controls for business
Develop and maintain Operational SOPs and carry out audits to ensure all regulatory requirements are in place
Analyse P&L and streamline operations based on P&L
Actively build effective relationships with strategic partners
Identify key players within the sectors of business, build and sustain beneficial relationships
Develop and implement the expansion strategy for the UK
Create new business/revenue avenues
Identify ways to grow the customer base
Seek out additional sources and ways of expanding the remittance portion of the business
Carry out business development activities and research viable options for further expansion
Keep abreast of all product developments within the UK
Create financial modelling for the UK operations
Oversee the sales activities
Oversee the community engagements, attending events where necessary
Oversee all digital, performance, and above the line marketing activities
Assist with the development of various sales and marketing strategies
Provide all required reporting for statutory and regulatory boards timeously and accurately
Carry out analysis on operations, revenue, and costs
Carry out and present analysis of sales and marketing analytics
Develop and present reports on operations to internal and external stakeholders when required
Identify system problems and thoroughly investigate for solutions
Liaise with the Business Analysts and Engineering team to spec enhancements
Prioritize enhancements
Oversee the testing, troubleshooting and resolution of the service
Create and oversee rollout plans and oversee implementation
Provide integral input into App and Website development for UK market
Ensure accurate organizational structures are in place for the UK operation
Oversee recruitment, training, and onboarding
Ensure job descriptions are in place for all staff
Ensure employees have sufficient and up-to-date information
Approve leave requests for staff
Identify and implement ways to retain staff
Oversee the development of training materials
Ensure staff training and refresher training is carried out as and when required
Ensure staff are complaint with regulatory requirements
Set deliverables for staff & contractors
Monitor team members performance and targets
Coach and mentor staff when required

Key Requirements:

Bachelor’s degree or Advanced Diploma
Minimum 5 years Management experience
Fintech and/or Financial Services experience
Managing external service providers (marketing etc.)
Growing market share and expansions
Working with tech teams
Managing sales and marketing teams

Additional Skills:

Knowledge of foreign currencies and exchange principles
Knowledge of product management
Knowledge of remittance processes and systems
Knowledge of customer service principles
Knowledge of operating and financial license requirements
Knowledge of relevant regulatory and statutory requirements
Knowledge of financial reporting and HR principles
Leadership skills
Time management skills
Networking skills
Verbal and written communications skills
Business and financial acumen
Interpersonal skills
Analytical skills

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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