Head of Strategy Execution

Recruiter:

Network Recruitment

Job Ref:

NFR006387/KM

Date posted:

Friday, April 25, 2025

Location:

Johannesburg, South Africa

Salary:

1100000 Annually

SUMMARY:
Our client, a leading financial services provider, is seeking a strategic and data-driven Head of Performance & Strategy to lead their Fraud Solutions function – a high-impact business unit of over 400 specialists providing fraud protection, investigation, and intelligence services across multiple clusters.

POSITION INFO:
This is a key leadership opportunity for a forward-thinking individual who can balance operational efficiency with long-term strategic goals, while ensuring the continued protection of the business and its customers from evolving fraud threats.

Key Responsibilities:

Performance Oversight
Design and manage performance scorecards for all key functions within Fraud Solutions, aligning business unit outputs with broader organisational objectives.

Productivity & Cost Efficiency
Drive sustainable productivity transformation across the unit, ensuring consistent, empathetic service delivery at a low cost-to-serve.

Technology & ROI Management
Provide oversight on advanced fraud detection technologies, ensuring effective implementation and long-term return on investment.

Strategic Execution
Develop tactical strategies and delivery plans, embedding consistent fraud risk methodologies, governance practices, and operational controls.

Stakeholder Collaboration
Work cross-functionally with internal segments, channels, and product owners to ensure fraud strategies are fully aligned with customer and business needs.

What should you bring:

Extensive experience in performance management, strategic planning, or operational transformation – ideally within fraud risk, financial crime, or financial services.
Strong ability to interpret and act on ROI metrics across cost, customer, technology, people, and risk.
Demonstrated success in leading cross-functional teams and managing strategic technology deployment.
Able to influence and collaborate effectively at senior leadership level.

Why This Role:
This is a unique opportunity to shape the performance strategy of a high-impact fraud function within a prominent financial institution. The successful candidate will play a critical role in protecting customers and driving forward the organisation’s commitment to operational excellence and innovation in financial crime prevention.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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