Health Sales Consultant: Short Term Insurance x 2

We are currently seeking a Health Sales Consultant: Short Term Insurance be based in our Lenseria offices. The Health Sales Consultant will be seeing client’s and companies for presentation on medical aid options offering Short Term insurance products. Initiate the customer relationship and meet various KPIs. Handling client objections and attending to client queries.

Responsibilities Include:

• Contact prospects and quote on various medical aid options (existing Afken client’s and leads).
• Following up on information sent and answering all questions client must select the correct plan.
• Processing all new business applications.
• Submitting application.
• Ensuring all underwriting requirements are received from client and submitted to Discovery.
• Ensuring membership is activated according to SLA.
• Ensuring client receives confirmation of acceptance.
• Processing all addition of dependent and registration of new baby requests Completing Health FNA’s.
• Processing change of broker requests Servicing for all medical aid clients on our book.
• Assisting with claims queries.
• Processing changes (i.e. banking details, contact details ext.).
• Request of duplicate membership cards.
• Tax certificate requests.
• Authorization queries.
• Removing staff from company billing.
• Employer billing assistance ext.
• Resolving debit order queries.
• Request of international travel letters.
• Processing all Key care income verification queries on a quarterly basis phoning for appointments.
• Following up on quotes sent to clients.
• Handling incoming queries from clients Health year-end review with all medical aid clients on our book.
• Seeing client’s and companies for presentation on medical aid options.

Minimum Requirements:

• 2 years short term related experience.
• Exposure to Insurance package (X Plan) would be beneficial.
• Senior Matric Certificate.
• Regulatory Exam 5
• 120 FAIS Credits.
• Experience in MS Word, MS Excel and Outlook.
• The person will need to be able to work from home a few days a week and come in when required.
• Own vehicle and valid driver’s license.
• Presentable and quiet workspace at home.
• Reliable and high speed WIFI connectivity.