Hospital Manager

SUMMARY:
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POSITION INFO:

The Hospital Manager will be responsible for establishing and managing a world-class Hospital (Acute/Non-Acute & Wellness). This role is accountable for the implementation, management, and monitoring of Hospital Operations, ensuring the highest standards of patient care and operational efficiency. The incumbent will lead a team of specialists, with responsibilities spanning across hospital operations and interfacing with Head Office functions.

Key Responsibilities

• Lead strategic direction-setting and planning for the Hospital in alignment with the organisation’s vision and mission.

• Develop operational standards for the non-acute Hospital based on global and local best practices to achieve excellence.

• Set goals and standards for the Hospital to support business objectives.

• Optimise utilisation of skills and equipment to maximise effectiveness and productivity.

• Support and guide functional workstreams (e.g., Nursing, Patient Experience) to drive operational success.

• Drive continuous improvement, manage operational risks, and ensure quality patient care through qualified professionals.

• Oversee communications, service providers, budgets, projects, resourcing, and change management related to hospital operations.

• Implement operational initiatives that enhance patient experience, outcomes, and cost efficiency.

• Ensure compliance with all applicable Health and Safety legislation.

• Promote collaboration and synergy between medical professionals and workstream leads to deliver integrated healthcare services.

• Strategically align hospital operations within the broader organisational value chain for optimal integration.

• Support Group initiatives to strengthen funder relations and progress towards designated service provider status.

• Collaborate with executives in the recruitment of clinicians and allied health professionals across disciplines.

• Enable and support contractors in delivering services.

• Lead the Hospital’s Marketing and Patient Experience strategy.

• Co-create functional strategies and manage portfolio disciplines

Minimum Requirements

• Bachelor’s Degree in Business or Healthcare.

• Master of Business Administration (MBA) will be an added advantage.

• 5–7 years of experience in Hospital or Hospitality Management.

• Minimum of 3 years in a people management role.