Hospitality Duty Manager - Front of House

Our high profile catering / fine dining establishment in Grahamstown is looking for a well seasoned, energetic and well groomed Duty Mangager to manage and oversee the following functions:

• Providing a visible management presence while on duty.
• Ensuring each department is prepared and staffed for each shift.
• Co-ordinating and setting up staff shift shedules
• Dealing with customers in the absence of the Manager
• Running of weddings, functions & conferences during each shift.
• Monitor health and safety throughout the facility
• Overlooking day-to-day operation of the whole facility
• Communicating with customers (handling complaints, collecting ideas on improving the operation, providing information, selling facilities, checking premises, reporting any damages and breakdowns and checking if repairs have been completed)
• Communicating with employees (problem solving, distributing work duties, providing all means to get the work done)
• Assisting other heads of departments with their work
• Reporting to the general manager