Hotel-Spa Reservationist

Recruiter:

Miranda Forrester Spa & Beauty Placements

Job Ref:

3510532316

Date posted:

Tuesday, November 11, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

HOTEL-SPA RESERVATIONIST

TOKAI, Cape Town South (SOUTHERN SUBURBS), Western Cape (ZA)

START: ASAP / 01 December 2025

SHIFTS:

Monday – Sunday
09:00 - 18:00 (shifts vary)
1x Weekend off per month + days off in the week
Annual Leave

SALARY & COMPANY BENEFITS

R8,400 Basic Salary per month
Incentives & Performance Bonuses
Employee Wellness Programs

MINIMUM REQUIREMENTS:

Matric (Grade 12)
Certification in Hospitality (Spa / Tourism / Hospitality)
Beautifully groomed and looking the part of a 5-star hospitality employee
Guest services orientated
Bookings & Reservations confident
Receptionist duties experienced including E-mail, WhatsApp & Mailer
Previous experience working in a SPA

EXPERIENCE:

Spa Reservations or Guest Relations in a Hotel and Spa
International employment experience is advantageous

KEY PERFORMANCE INDICATORS:

Confident operating a very busy reception area
Able to work under pressure and deal with multiple points of communication simultaneously
Confident processing bookings, payments and perform administrative tasks
Confident in your lingo of the spa sector
Strong team dynamic, but able to work on your own without supervision
Ability to work in luxury environment with high-end clients from around the world

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