Housekeeping Supervisor

SUMMARY:
Luxury Hotel overlooking the lush vineyards and breathtaking Stellenbosch mountains is looking for a Housekeeping Supervisor to inspect the cleanliness and the appearance of guest accommodation, including all outside areas in and around units, all public spaces and see that all personnel performing housekeeping operations carry out their assignments in accordance with established standards. Responsible for all housekeeping cleanliness standards.

POSITION INFO:
Duties:

Inspects all rooms after they have been cleaned to ensure that all hotel policies and standards have been met
Approves rooms for occupancy and ensures room is 100%
Notifies Maintenance of any needed repairs in all guest rooms
Inspects all vacant ready rooms at the beginning of the day for condition and possible occupancy
Lists and itemizes lost and found items. Returns items to guests in accordance with the hotel’s standards
Reports and delivers valuables found to Reception for safekeeping
Monitors stock levels of all amenities and advises Manager when necessary to order
Practice safe working conditions under the Occupational Safety and Health
Monitors time housekeepers are taking to clean guest rooms and ensures that rooms are ready on time
Ensures all stayover rooms are cleaned timeously
All other duties assigned as and when required

Requirements:

Grade 12
Certificate or Diploma in Hospitality will be an advantage
A minimum of 3+ years of experience in a Housekeeping role within a 4/5* luxury property
Impeccable communication skills both written and verbal
High level of physical endurance
Must be computer literate
Leadership experience
Strong training skills and experience
Effective rostering abilities
Knowledgeable with the controlling of expenses and inventories
Ability to remain calm and professional under pressure