ICT Desktop Engineer (12 Months Fixed Term Contract)

Recruiter:

Nambiti Technologies

Job Ref:

JHB002474/TR

Date posted:

Wednesday, March 27, 2024

Location:

Johannesburg, South Africa

SUMMARY:

We are recruiting for an ICT Desktop Engineer.

POSITION INFO:
Ensure IT Services are Accessible to Internal and External RAF Customers

Attend IT incidents and requests.
Configure new equipment.

Provide Desktop Support

Provide software and hardware configuration according to business requirements.
Conduct troubleshooting, maintenance, upgrades and other activities required for efficient working of computer systems.
Undertake maintenance and repairs on damaged and repairable hardware

Management of Multifunctional Devices and Scanners

Establish connection and access to MFD and Scanners for all users.
Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business Support.
Manage replacement of consumables in the region.

Provide Network and Telephone Support

Replace faulty devices.
Provide 1st line support of telephone infrastructure.
Asset Management
Undertake audits of hardware and software assets.
Conduct Bi-annual asset verification.
AV Support
Attend to AV requests.
Attend to 1st line AV problems and escalate matters to Lead: Business Support.

Qualifications and Experience

National Diploma in Information Technology related qualification.
Relevant 2 years’ experience in system support.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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