(ICT) Manager

SUMMARY:
Key Responsibilities

• FOH managers lead front-of-house teams, ensuring high-quality service and smooth restaurant operations.
• They are responsible for scheduling, training, and supervising staff, as well as handling customer complaints.
• Operational duties include managing reservations, overseeing cleanliness, and ensuring compliance with health and safety regulations.
• Strong communication, leadership, and organizational skills are essential for success.
• FOH managers play a key role in shaping the guest experience and directly impact restaurant profitability.

• National Certificate Matrix (Grade 12)
• BCOM in Commerce and IT Management Degree

• Cyber Security Certificate
• Prince 2 Project Management
• ITIL Service Management Foundation
• MCSA 2000 Professional
• MCSA 2003 Professional
• Master Network Engineer (MNE) Diploma
• Associate Network Engineer (ASE) Diploma

• 5 years’ experience in management role

POSITION INFO:
Key Responsibilities

• FOH managers lead front-of-house teams, ensuring high-quality service and smooth restaurant operations.
• They are responsible for scheduling, training, and supervising staff, as well as handling customer complaints.
• Operational duties include managing reservations, overseeing cleanliness, and ensuring compliance with health and safety regulations.
• Strong communication, leadership, and organizational skills are essential for success.
• FOH managers play a key role in shaping the guest experience and directly impact restaurant profitability.

• National Certificate Matrix (Grade 12)
• BCOM in Commerce and IT Management Degree

• Cyber Security Certificate
• Prince 2 Project Management
• ITIL Service Management Foundation
• MCSA 2000 Professional
• MCSA 2003 Professional
• Master Network Engineer (MNE) Diploma
• Associate Network Engineer (ASE) Diploma

• 5 years’ experience in management role