ICT Service Support Agent

 

Recruiter:

IOCO

Job Ref:

iOCO01335

Date posted:

Monday, February 21, 2022

Location:

Johannesburg, South Africa

Salary:

Negotiable


JOB SUMMARY:
The Role:

Responsibilities:

  • Technical support and incident management
  • Resolves incident services request allocated timeframes, specified by SLA's
  • Diagnose, and troubleshooting of IT systems
  • Create user accounts, groups and reset password, o...

    JOB DESCRIPTION:

    The Role:

    Responsibilities:

    • Technical support and incident management
    • Resolves incident services request allocated timeframes, specified by SLA's
    • Diagnose, and troubleshooting of IT systems
    • Create user accounts, groups and reset password, on Active Directory

     

     

    Skills and Experience:

    Required Qualification:

    • ITIL foundation,
    • IT National Diploma,
    • A+,
    • N+,
    • MCP,
    • NQF,
    • Level 4 Technical Support 

    Experience required:

    • 2-3 year experience in IT Support/Service Desk
    • A minimum of 2 years relevant experience supporting client computer devices
    • Advanced desktop support knowledge and strong technical abilities
    • Working knowledges of Microsoft Windows 10 as well as various software packing including MS office365

     

    NB! This job is now closed. You can apply for other jobs by uploading your CV.



     

 

 

Similar jobs you might be interested in:

Sales Representative (Office Automation)
Location: Bryanston
Salary:
1 day ago


Project Coordinator
Location: Johannesburg
Salary:
Key Duties & ResponsibilitiesProject Planning & CoordinationAssist in planning project timelines, resources, and deliverables.Coordinate with internal teams (sales, technical, installation, and support) to ensure project requirements are understood.Track project progress against schedules and escalate delays or issues to management.Client CommunicationAct as the primary point of contact fo...
3 days ago


IT INFRASTRUCTURE AND OPERATIONS MANAGER
Location: Pretoria
Salary: Market related
This person is responsible for maintaining and managing an organization's technology infrastructure.
4 days ago


Sales Administrator
Location: Johannesburg
Salary:
7 days ago


Project Coordinator
Location: Fourways
Salary:
Key Duties & ResponsibilitiesProject Planning & CoordinationAssist in planning project timelines, resources, and deliverables.Coordinate with internal teams (sales, technical, installation, and support) to ensure project requirements are understood.Track project progress against schedules and escalate delays or issues to management.Client CommunicationAct as the primary point of contact fo...
9 days ago


Projects Coordinator
Location: Fourways
Salary:
Key Duties & ResponsibilitiesProject Planning & CoordinationAssist in planning project timelines, resources, and deliverables.Coordinate with internal teams (sales, technical, installation, and support) to ensure project requirements are understood.Track project progress against schedules and escalate delays or issues to management.Client CommunicationAct as the primary point of contact fo...
9 days ago


Microsoft .Net C# Web Developer
Location: Pretoria
Salary:
Are you a skilled .NET C# Developer looking to make a tangible impact within a leading financial services environment? We are looking for top technical talent for an exciting 12-month contract opportunity. This role offers the chance to work at the heart of the bank’s technical division, contributing to both the enhancement of existing applications and the development of new, business-c...
10 days ago


Fibre Splicing Technician
Location: Mbombela
Salary:
Join a growing telecommunications environment where your fibre splicing expertise directly enables high-speed connectivity, enterprise-grade networks, and reliable FTTH/FTTB service delivery in the field.
10 days ago


Helpdesk Agent - CT
Location: Cape Town
Salary: 11000
Helpdesk agent Cape Town Salary R11 000,00 (Please only apply if you will accept this salary)A company in Cape Town is looking for an IT Helpdesk agent to start asap! 
17 days ago


Helpdesk Agent - PTA
Location: Pretoria
Salary: 11000
Helpdesk agent Pretoria (Tshwane) Salary R11 000,00A company in Pretoria is looking for an IT Helpdesk agent.
17 days ago


Create a free job alert for ICT Service Support Agent in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions