SUMMARY:
Our client is a global leader in independent inspection services. They are independent experts that stand for quality and safety for people, technology and the environment in nearly all aspects of life. The company inspects technical equipment, products and services, oversees projects, and helps to shape processes and information security for companies. Its experts train people in a wide range of careers and industries.
POSITION INFO:
DUTIES & RESPONSIBILITIES
- Planning of own working time in accordance with the requirements of the audit schedule
- Allocating work to the audit team in accordance with the assignments given on the audit schedule
- Preparing the audit plan and ensuring that it reaches Back Office at least 15 working days before the audit is scheduled to start. (Exception: in the case of short-notice audits, audit plan to be sent to Back Office as soon as possible.)
- Preparing audit documents and personal audit working documents in accordance with the internal requirements of the company
- Act as primary contact with the audit client, representing both the company and the audit team; chair all audit meetings; prevent/resolve conflict between audit team members and auditees
- Maximise use of audit resources, by organising and directing audit team members and reassigning tasks as necessary
- Collecting objective evidence by means of review of documentation, interviews with auditees, observation of auditees as they carry out their duties, and (if applicable) examining the outputs of auditees'' activities; recording this evidence in "Audit Notes"
- With the assistance of audit team members, classifying audit findings and preparing of audit reports and non-conformity reports
- Promoting a positive professional image, including the wearing of PPE as required by the client
- Submitting completed audit packs to Back Office within five working days of the end of the audit
- Responding to pack-related queries from Back Office, including submission of corrected or missing audit documents, within 2 working days
- In cases where there are non-conformities, liaising with the audit client regarding close out; performing re-audits if required; submitting non-conformity packs to Back Office
- Making recommendations to the Certification Body regarding certification, continued certification, or suspension/withdrawal of certificates
- Responding to customer questions relevant to the audit and certification processes
- Informing the Certification Manager of customer complaints, and raising these on the CAPA system
- Attending staff meetings, auditor experience exchanges, customer focus days, and training sessions, as required by the Business Stream Manager and/or the Certification Manager
- Coaching and mentoring Auditors-In-Training and Lead Auditors-In-Training
- Performing monitoring of other auditors, as necessary
- Taking responsibility for maintaining his/her appointment as an auditor
- When necessary, assisting the company''s Marketing Team by visiting clients to provide technical support
- Implement and adhere to the company’s South African Group management system requirements
- Any other ad hoc tasks as requested by Management
Single Assignments
Beside the above listed job duties, special assignments have to be carried out based on the instructions of the direct superior. Those special assignments are usually connected to above listed activities or those assignments are a result of company policy.
COMPETENCIES
- Good command of the English language
- Good communication skills
- Good organizational skills
- Good presentation skills
- Good problem-solving skills
- Excellent technical knowledge
- Customer-oriented
- Ability to perform under pressure
EDUCATION
Relevant qualification in a technical discipline. E.g. Engineering.
WORK EXPERIENCE
At least 5 years’ sales experience in a Technical Environment, preferably from the Testing, Inspection and Certification (TIC) Industry.
If you wish to apply for this position, please email your latest CV and motivation to --------Please upload your CV here-------->
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