I&O Operations Support Engineer

SUMMARY:
I&O Operations Support Engineer

POSITION INFO:
🌟✨ Join the Team as an I&O Operations Support Engineer! ✨🌟

Are you ready to bring your passion for IT to a vibrant and innovative financial services provider? We are looking for an enthusiastic I&O Operations Support Engineer to join our dynamic team and help us deliver exceptional systems and services!

Position Available: I&O Operations Support Engineer - Intermediate

Job Highlights:

• Be the superhero of our IT Operations, ensuring smooth day-to-day functions and exceeding service objectives.
• Thrive in a collaborative environment where communication and learning are at the forefront.
• Embrace challenges with a positive attitude and drive for continuous improvement.

• Monitor and maintain infrastructure, providing reliable end-user support and serving as the IT contact centre for our business.
• Implement best practices and adhere to guidelines, policies, and procedures to ensure operational excellence.
• Collaborate with stakeholders to align IT operations with business needs and priorities.
• Safeguard our systems and applications through robust security and user management practices.
• Keep our infrastructure humming by maintaining functionality and implementing monitoring benchmarks.

• Appropriate 3/4-year IT qualification
• (Computer and Information Science, Management Information Systems,
• Information Technology, Computer Engineering, Computer Programming)
• MCSE / MCITP or Recognised Degree/Diploma
• O365 / MS AD and Exchange Certifications OR Azure Virtual Desktop/Cloud PC

• 5 - 7 Years IT Experience
• Experience in dealing with teams within geographical and technical complex environment.
• Microsoft Server 2008,2012,2016,2019
• Microsoft Exchange 2016, 2019, DAG
• Mimecast Email gateway Management
• O365 /Azure Administration
• RDS Terminal Services (2016,2019)
• Active Directory (2012,2016,2019)
• DNS, DHCP, Routing
• Windows File Server Management (DFS)
• ITIL v3/4

• Azure Virtual Desktop/Cloud PC