IPCM Operations Manager (Incident, Problem & Change Management) Remote

SUMMARY:
Lead IPCM operations across incident, problem, and change management
Manage a skilled team ensuring process efficiency and service reliability
Drive continuous improvement with data-driven insights

POSITION INFO:

Take command of incident, problems, and change management
Shape processes that protect stability and unlock transformation
A leadership role where strategy meets execution

Skills & Experience:
Proven experience in incident, problem, and change management
Leadership and operational management background
Strong analytical, problem-solving, and decision-making skills
Excellent communication and stakeholder engagement across regions
ITIL knowledge or certification

Qualification:
Relevant IT-related degree or diploma
ITIL certification or equivalent highly advantageous


Contact DYLAN MAWONA on or , quoting the Ref: CTI006044.

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