IR Officer

Recruiter:

Phakisa Holdings

Job Ref:

JHB000325/KL

Date posted:

Wednesday, October 29, 2025

Location:

Pretoria, South Africa

SUMMARY:

Join our team as an Industrial Relations Officer responsible for managing day-to-day IR activities, compliance, dispute resolution, and project management.

POSITION INFO:
POSITION OVERVIEW
The Industrial Relations Officer provides essential support in the management of industrial relations (IR) activities within the organisation. Reporting to the IR Practitioner, this role assists with ensuring compliance with labour legislation, coordinating communication between employees, trade unions, and management, and maintaining positive workplace relations. Key responsibilities include supporting dispute resolution processes, assisting with case preparation for external forums (such as the CCMA), maintaining accurate IR records, and providing administrative support for IR-related matters.

PERFORMANCE STATEMENT
To manage the day-to-day operations and administration of the Industrial Relations department and co-ordinate all IR activities in compliance with applicable labour legislation and organisational policies

KEY RESPONSIBILITIES

Employee Relations & Dispute Resolution
Labour Law Compliance & Advisory
IR Administration & Reporting
Projects & Audits
Client Liaison & Site Engagement

REQUIRED QUALIFICATIONS & EXPERIENCE

Bachelor's degree in Industrial Relations, Human Resources, Labour Law, or a related field preferred.
3-5 years of experience in Industrial Relations required.

TECHNICAL SKILLS
Strong understanding of labour legislation, negotiation, mediation, case management systems, and MS Office proficiency.

CORE COMPETENCIES
Interpersonal skills, problem-solving abilities, emotional intelligence, and project management proficiency required.

WORKING CONDITIONS
Full-time position with flexibility for irregular hours, regular travel, and demanding situations requiring confidentiality and professionalism.

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