ISO Service Delivery Specialist

Recruiter:

Tower Group

Job Ref:

JHB004202/AG

Date posted:

Monday, May 17, 2021

Location:

Midrand, South Africa

Salary:

250 Hourly

SUMMARY:
Our client, a leader in the Telecommunications Industry, is looking for a ISO Service Delivery Specialist to actively facilitate the delivery of business services by adhering to ISO processes that meets or exceeds service levels of the technologies that supports their business.6 month contract position. R250 per hour.

POSITION INFO:

Duties:

Service Management: General

(Deliver high quality business services to the enterprise by managing the technology that automate/ enable these business processes.).

Service Management: Customer Experience, Service Quality and Performance

(Deliver a high quality customer experience through the technology enabled business activities in scope by ensuring technology availability and transactional processing performance.

Systems Management - Service Transition

(Deliver a high quality customer experience through the technology enabled business activities in scope by ensuring that new technologies and services are transitioned into production effectively).

Service Management: Risk and Control

(Deliver a high quality customer experience through the technology enabled business activities in scope by ensuring risks to the technology enabled business processes are effectively managed.)

Skills required:

ITIL Service Management Framework
Service Operations
Service Transition
CRM
Provisioning

Minimum Requirements:

A 3-year tertiary qualification majoring in IT
2 years’ experience in an IT environment is essential.
IT related experience is highly desirable
GSM related experience is highly desirable

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Operations Manager
Location: Johannesburg
Salary:
Our client in the chemical industry, based in Modderfontein Gauteng, is seeking an Operations Manager to join their dynamic team
3 days ago

PROJECT MANAGER - LNG SUPPLY CHAIN & LOGISTICS
Location: Johannesburg
Salary:
A growing South African energy company specialising in small-scale LNG solutions is seeking an experienced and highly driven Project Manager – LNG Supply Chain & Logistics to lead the development, integration and operational readiness of its end-to-end LNG supply chain.This is a hands-on project management position responsible for coordinating the complete LNG delivery chain — from...
4 days ago

General Buyer
Location: East Rand
Salary: R - Negotiable
A Heavy Engineering Manufacturing Concern based in East Rand is seeking a General Buyer.Qualifications & Experience:- Matric/Grade 12- Tertiary qualification In CIPS Level 3: Advanced Certificate in Procurement and Supply Operations- Data and/or analytics-related certification- Minimum 2 years' experience in procurement within the Mining and Engineering industries- Advanced Excel skills- Suppl...
6 days ago

Data Architect
Location: Sandton
Salary: 500 Hourly
**Please Note: This is a contractor positionOur client, a major telecommunications company based in Midrand, is urgently seeking an experienced Data Architect (Contractor) to join their team and be responsible for designing and implementing data structures, architecture, and integration patterns that ensure telecommunications data is reliable, secure, scalable and readily accessible for business a...
6 days ago

SHE Manager
Location: Midrand
Salary: Monthly
Leading pharmaceutical manufacturer is looking for a SHE Manager to join their team in Midrand. Minimum 8-10 years SHE experience within FMCG or pharmaceutical manufacturing is essential.
13 days ago

NATIONAL INSTALLATIONS TECHNICAL MANAGER - AA/EE - Randburg
Location: Randburg
Salary: Negotiable
NATIONAL INSTALLATIONS TECHNICAL MANAGER - AA/EE - Randburg
16 days ago

Engineering Manager
Location: Johannesburg
Salary:
A leading engineering and technology organisation is seeking an experienced Engineering Manager to lead a multidisciplinary engineering function supporting process automation, industrial equipment and bespoke engineered solutions.The successful candidate will provide strategic and technical leadership across engineering design, project engineering, product development and technical support. The ro...
18 days ago

Senior Python (Django) Developer – Johannesburg - Hybrid
Location: Johannesburg
Salary:
18 days ago

Head of Service Delivery Management
Location: Centurion
Salary: 1200000 Annually
Relaxed hybrid working model - lovely offices in Irene.If you understand and have experience in the below in delivery and service Management, you will be inline with what the client is looking for in this role."How do monitoring, observability and AIOps change the way a service delivery leader should govern service?" Our client an enterprise technology services company specializing in intelli...
17 days ago

DC Manager
Location: Roodepoort
Salary: Monthly
Our client in Manufacturing is seeking to employ a DC Manager to join their team based in Roodepoort, Johannesburg. Exciting Opportunity:Join a dynamic and forward-thinking team where your skills will make an immediate impact and your career can thrive.
24 days ago

ISO Service Delivery Specialist

Similar jobs you might be interested in:

Create a free job alert for ISO Service Delivery Specialist in Midrand