IT ADMINISTRATOR (SYSADMIN)

SUMMARY:
Apex Hotel Supplies seeks an IT Administrator. The IT Administrator supports the sales team and business systems, with a focus on the Skynamo application and ERP systems. The role ensures that systems are configured, maintained, and functioning correctly. Responsibilities include user support, training, data monitoring, and reporting.The role supports system integration, updates, and ongoing improvements to meet business needs. The IT Administrator provides first-line IT support across the business and reports to the IT Manager. Experience with Syspro, Skynamo, QuickBooks, or similar systems is required.

POSITION INFO:
KEY RESPONSIBILITIES:

• Train and support the sales team in the effective use of the Skynamo application to maximize productivity and performance.
• Analyze system and sales data, generating regular reports with actionable insights.
• Monitor the Skynamo application to ensure optimal performance, proactively identifying and resolving any issues.
• Design, create, and modify digital forms within the Skynamo system to meet evolving business requirements.
• Ensure accurate data capture, order processing, and overall system integrity.
• Identify opportunities for process improvement and system optimization and implement enhancements accordingly.
• Provide first-line IT support across the organization, troubleshooting hardware and software issues in a timely manner.

• 2–3 years IT experience, preferably with CRM or sales systems
• Experience troubleshooting, modifying, integrating, and personalising cloudbased ERP, CRM, sales systems, and mobile applications
• Experience and understanding of sales processes and order processing workflows through ERP / CRM systems
• Strong data analysis and reporting skills
• Professional communication and training skills, with the ability to support users effectively and active problem-solving ability
• Relevant hands-on experience may be considered in place of formal qualifications, where practical exposure is highly valued. Exposure to cloud environments, mobile sales platforms, and system integrations will be beneficial.

• A competitive salary package.
• Opportunity to work in a dynamic and fast-growing company.
• Professional growth and development opportunities.
• A chance to contribute to the efficient operations of a leading food wholesaler in the Seychelles