IT Asset Coordinator

Recruiter:

Empowered People Solutions (Pty) Ltd

Job Ref:

PTA000003/Sune

Date posted:

Friday, October 3, 2025

Location:

Johannesburg, South Africa

Salary:

R 22 000.00 Monthly

SUMMARY:

IT Asset Coordinator

Type: Contractor
Location: JHB - Northern Suburbs
Seniority Level: Mid Career

POSITION INFO:

Duties and Responsibilities:

V-Track Management:
- Monitor daily exceptions not seen devices, unknown assets, missing agents.
- Ensure devices are correctly assigned to business units, cost centres, and pools.
- Coordinate with Finance and Leasing partners for asset lifecycle alignment, ensuring timely renewals and replacements.
- Management of IT Asset Leases.
Inventory & Audit Support:
- Perform regular reconciliations between V-Track, Intune, and Active Directory.
- Support quarterly/annual internal and external audits.
- Update asset records with accurate tagging, serial numbers, and location details.
Operational Support:
- Manage SysAid tickets related to asset updates, queries, or exceptions
- Assist with onboarding/offboarding: ensuring laptops, desktops, and peripherals are properly assigned/returned.
- Coordinate with IT Procurement & IT Desktop Support on warranty, repair, and replacements. Ensure cost-effective purchasing while meeting organizational needs.
- Escalate Microsoft Intune non-compliant or inactive devices to the Desktop/Cyber teams.
- Support patching and version control reporting.
- Maintain strong relationships with clients and key stakeholders.
Reporting and Insights:
- Produce weekly and monthly dashboards on compliance, missing devices, and V-Track visibility.
- Generate detailed reports on IT assets using V-Track
- Provide insights and recommendations based on asset data.
- Identify root causes for non-compliance and recommend process fixes.

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