IT Business Analyst

SUMMARY:
Our client based in Sandton is seeking the expertise of an IT Business Analyst.

POSITION INFO:
Competencies

• Cognitive| Analysis and Attention to Detail| Service
• The ability to be systematic and rule orientated in gathering, reviewing and evaluating data from a variety of perspectives; includes the ability to work with precision and highlight inconsistencies and inaccuracies in detailed information
• Cognitive| Problem Solving| Service
• Cuts to the core of issues and applies effective analysis, logic and creativity to identify and implement solutions
• Communication| Presentation and Facilitation| Service
• The capacity to use appropriate presentation and facilitation techniques to engage an audience and help them to understand, retain and respond appropriately to the message
• Communication| Verbal And Written Communication (Inc. Listening)|Service
• The capacity to listen attentively, present information clearly and concisely and respond appropriately to the verbal and written communications of others. This includes the ability to regulate delivery in response to the needs of a target audience
• Functional| Knowledge Sharing| Service
• Promotes the generation and sharing of knowledge and learning in order to enhance the collective knowledge of the team / organization
• Functional| Organizational Awareness| Service
• Understands organizational systems, structures, policies and procedures and can navigate changing dynamics and power relationships
• Functional| Process and Technological Competence| Service
• Utilizes, identifies, enhances and leverages processes and technologies to meet business needs
• Interpersonal| Customer Service Orientation| Service
• Anticipates, recognizes and meets the needs of internal and external clients or customers (however these are defined in the role), taking responsibility for maintaining the highest service standards and developing and sustaining productive client relationships
• Interpersonal| Teamwork| Service
• The capacity to work co-operatively with others to achieve shared goals
• Intrapersonal| Drive and Results Orientation| Service
• Is a self-starter and originator who maintains high levels of activity and produces a consistently high quality output within agreed deadlines
• Prompt and proactive in driving for success and sets demanding goals for self and others
• Leading and Managing| Monitoring and Measuring| Service
• The capacity to define, encourage, review and evaluate own and other''s performance in relation to clearly defined objectives, time-lines and performance standards; includes the ability to identify and implement appropriate measures and benchmarks
• Leading and Managing| Planning and Organizing| Service
• Defines tasks needed to accomplish goals and assigns and co-ordinates people, tasks and resources accordingly

• Stakeholder Management
• Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen, advise influence and negotiate to achieve win-win outcomes.
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
• Preserves relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
• Anticipates consequences and adapts problem solving based on continual feedback
• Act speedily to resolve problems queries and complaints
• Adapt communication styles to meet the needs of different audiences
• Analytics
• Facilitate one-on-one or group workshops to elicit analyze communicate and validate requirements for changes to business processes and policies and where relevant IT systems
• Analyze existing processes and facilitate improvements with stakeholders
• Analyze and model data and data requirements where applicable
• Document business/functional requirements
• Conduct a gap analysis to identify the most feasible solution to meet requirements
• Work with business stakeholders to define metrics/performance goals and acceptance criteria for solution and ensure the implementation of the requirements
• Projects
• Translate business needs into detailed business information and data requirements functional integration and process specifications
• Clarify the business requirements technical solutions and functional or process specifications for relevant stakeholders
• Work with project team to define metrics or performance goals and acceptance criteria for solution and system and ensure the implementation of the requirements
• Coordinate and where required participate in the test effort to ensure that the delivered solution meets agreed business requirements and functional or process specifications
• Participate in post project implementation review
• Provide input into compiling or write system manuals where required
• Compile training material and provide end-user training to stakeholders where relevant
• Prioritize requirements (critical and non-critical) with Project Manager to identify project deliverables and time frames
• Configure various systems to meet requirements

• Teamwork
• Self-management: Demonstrates pride in the organizations brand services and products by consistently delivering on the brands promise
• Self-management: Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time-frames and according to quality standards
• Self-management: Stay relevant and up-to-date with legislations and new development
• Self-management: Maintain a positive attitude and respond openly to feedback
• Self-management: handle stress in ways that do not negatively impact others
• Self-management: take ownership of personal career development leveraging formal and informal opportunities
• Self-management: Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Teamwork: continually share debate and communicate learnings
• Teamwork: Flag and debate issues constructively.
• Teamwork: Contribute to a friendly co-operative climate in working with others to achieve collective goals
• Teamwork: Be sensitive to others feelings needs values views and attitudes and be courteous and diplomatic when dealing with difficulties and problems others may be experiencing (EQ)

NB! This job is now closed. You can apply for other jobs by uploading your CV.