IT Field Technician â Installation and Configuration (Paarl)

Recruiter:

Time Personnel

Job Ref:

CPT004955/MV

Date posted:

Thursday, November 27, 2025

Location:

Paarl, South Africa

SUMMARY:
Bring your IT and tech savvy skills with a solid understanding of installing and configuring ISP solutions to a growing team.

Our client based in Paarl requires a hands-on and self-managed networking specialist, to manage commercial and residential clients.

A valid driver’s license is essential. Own vehicle highly advantageous!

POSITION INFO:
REQUIREMENTS

Matric certificate, or relevant qualification
Valid driver’s license – ESSENTIAL!
Min two years’ experience in technical support, installations, or a similar field
Basic understanding of networking concepts and broadband technologies
Ability to troubleshoot technical issues independently and accurately
Comfortable working at heights, on ladders, and in confined spaces
Strong communication skills, both verbal and written
Good customer service skills with a professional attitude
Ability to work in a team and assist colleagues when required
Strong organisational skills with the ability to update documentation accurately
Physically fit and able to handle equipment and tools
Reliable, responsible, and able to work under minimal supervision

DUTIES

Manage the helpdesk during office hours by interacting with customers in a professional manner and providing technical support and advice
Update newly installed customers on the system
Update UNMS by adopting devices daily
Perform stock control over all inventory at the office premises
Interact with customers in a professional manner and provide technical support and advice
Update Google Calendar/OneNote with work completed on installations and repairs
Stay up to date with the latest broadband technologies and techniques
Travel to residential homes and businesses for service calls with the company vehicle in a safe and responsible manner, adhering to all road laws and speed limits
Maintain tools and equipment to ensure optimal operating conditions
Provide written and verbal instructions to customers on operating their routers
Test functionality and performance following system installations
Inform customers of limitations associated with their selected packages
Keep track of inventory while in the field
Remove equipment after a client cancels or changes service
Perform ad hoc tasks as required by management
Install, maintain, and troubleshoot broadband services for customers
Conduct site surveys for potential customers to evaluate serviceability
Climb ladders or work in tight spaces to install or repair equipment
Test and repair faulty equipment and resolve infrastructure issues
Adhere to all required health and safety regulations and conduct a weekly tool talk
Identify unsafe situations and take appropriate corrective action
Work effectively in a team and assist teammates where necessary

Salary: R negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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