IT Help Desk Technician (Goodwood)

SUMMARY:
Position available for a Help Desk Technician to be based in Goodwood, Cape Town.

Job Purpose:

• Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications)
• Support of IT hardware infrastructure at Cape town Distribution Centre and Cape Branch Offices
• Technical Knowledge Hardware and Software Deployment and Trouble Shooting.
• Excellent Troubleshooting skills with rapid resolution
• Performs the following daily:
  • IT Hardware and Software Support
  • Assist Operational Team with WMS, Office 365, antivirus and windows support at Head Office
  • Assist operational team to with branch office POS and Back Office (Vision Pro, Antivirus, Backup and Windows) support
• Update and Maintain Asset Register and user configuration on windows, Office365, POS, Uniclox.
• More than 2 years' experience with configuring and setting up IT of systems.

• Matric with Maths
• L1 LAN Network (Basic)
• L1 Wireless Network (Basic)
• L1 WAN Network (Basic)
• L1 Phones & Printers (Basic)
• L1 Remote support (Basic)
• L1 Office 365 (Basic)
• L1 Active Directory (Basic)
• L1 Microsoft infrastructure skills (Basic
• L1 Hardware & Software maintenance (Basic).
• Good understanding of Microsoft Environment
• Client interaction experience
• Desktop Support
• Basic Endpoint Security

POSITION INFO:
Position available for a Help Desk Technician based in Goodwood. Experience with: LAN Network, Remote Support, WAN Network

Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.