IT Help Desk Technician (Goodwood)

Recruiter:

Swift Human Resources

Job Ref:

CEN000954/MVW

Date posted:

Tuesday, August 19, 2025

Location:

Cape Town, South Africa

Salary:

20000 Monthly

SUMMARY:
Position available for a Help Desk Technician to be based in Goodwood, Cape Town.

Job Purpose:

Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications)
Support of IT hardware infrastructure at Cape town Distribution Centre and Cape Branch Offices
Technical Knowledge Hardware and Software Deployment and Trouble Shooting.
Excellent Troubleshooting skills with rapid resolution
Performs the following daily:
- IT Hardware and Software Support
- Assist Operational Team with WMS, Office 365, antivirus and windows support at Head Office
- Assist operational team to with branch office POS and Back Office (Vision Pro, Antivirus, Backup and Windows) support
Update and Maintain Asset Register and user configuration on windows, Office365, POS, Uniclox.
More than 2 years' experience with configuring and setting up IT of systems.

Qualifications and or Experience:

Matric with Maths
L1 LAN Network (Basic)
L1 Wireless Network (Basic)
L1 WAN Network (Basic)
L1 Phones & Printers (Basic)
L1 Remote support (Basic)
L1 Office 365 (Basic)
L1 Active Directory (Basic)
L1 Microsoft infrastructure skills (Basic
L1 Hardware & Software maintenance (Basic).
Good understanding of Microsoft Environment
Client interaction experience
Desktop Support
Basic Endpoint Security

POSITION INFO:
Position available for a Help Desk Technician based in Goodwood. Experience with: LAN Network, Remote Support, WAN Network

Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.

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