IT Manager

SUMMARY:
-

POSITION INFO:

Our client based in Cape Town is seeking to employ an IT Manager.

Our client is a specialist cruise agent based in the United Kingdom and South Africa. They are totally independent. They are dynamic in their approach to cruise holidays and tailor make holidays is their speciality. 

The ideal candidate will be required to:

• Ensure Network Stability and Uptime
• To manage the local networking environment ensuring that it is supported
• Support wider IT infrastructure for remote sites
• Provide End User Support
• Monitor IT environment pro-actively
• Ensure IT Polices and Procedures are up to date and followed
• Liaise and Manage 3rd Party Service Providers
• Manage IT Projects for New Deployments are IT Infrastructure Changes
• To manage the country South African IT
• Work with the wider IT team providing assistance and administration to deliver group initiatives.
• Manage a Junior 1st Line member of the team
• Ensure IT Compliancy is up to date with the Country Standard
• Manage and maintain IT Helpdesk System for tracking and reporting
• IT Costs are managed correctly and reported accurately
• Ensure all Hardware Licencing is up to date and monitored
• Create and Maintain an IT Assets Register
• Deliver the in country PCI Audit Annually
• 1st line team member management

Key Skills & Competencies:

• High competence in IT Procedures and Network Architecture
• High proficiency in MS Office, specifically Word, Excel and Outlook
• Sufficient level of numeracy and high level of literacy is required (communication by e-mail)
• Very good communication skills
• Very well organised and able to multi-task
• Very good time management skills - able to prioritise and understand what is urgent
• High competence in IT Audits
• Exceptional administration skills - attention to detail important

Educational Requirements:

• Tertiary qualification to be MCSE certified
• Certificate in Cyber IT
• Certificate in all relevant hardware such as Dell computers & storage
• Deployment network security control qualification
• A qualification in network environment/anti-virus
• At least 8 years experience in technical IT (Server Administration), Network management, project management, MS Exchange (incl Office 365)